Job Overview:
We are seeking an experienced Automotive Service Writer/Advisor to join our team. The ideal candidate will oversee the daily operations of our automotive service department, ensuring exceptional customer service and efficient workflow.
Responsibilities:
- Manage and lead a team of service technicians and mechanics
- Schedule and assign work orders to technicians
- Provide guidance and technical assistance to staff on complex repairs
- Ensure quality control and adherence to safety standards
- Handle customer inquiries and complaints in a professional manner
- Monitor inventory levels and order supplies as needed
- Conduct performance evaluations and provide training opportunities for staff
Experience:
- Prior experience with Mitchell 1 is a plus
- Prior experience in automotive service Writing/management
- Strong leadership skills with the ability to motivate and mentor a team
- Excellent communication and customer service skills
- Knowledge of automotive repair industry standards and practices
If you are a dedicated professional with a passion for the automotive industry and possess the required experience, we invite you to apply for this exciting opportunity.
Our technician have decades of experience
Compensation
Great Salary - Plus monthly performance bonus
Tufts Medical
401k Matching 3.5%
Vacation / Paid time off
Paid Holidays
Job Type: Full-time
Pay: $75,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Day range:
- Monday to Friday
- No weekends
Shift:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Holden, MA 01520 (Required)
Ability to Relocate:
- Holden, MA 01520: Relocate before starting work (Required)
Work Location: In person