Quality and Compliance Coordinator
Program/ Location: Quality & Compliance Department/ New Bedford
Education/ Licensure: Bachelor’s degree in human services, health care field, management, or business preferred
Pay Rate: $49,920 - $60320 (Education & experience dependent)
Status: Full Time
Shift: Monday-Friday 8am-4:30pm
Travel required & includes mileage reimbursement
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long & short term disability
- Discounted auto/home and renters insurance
- 403b - Retirement
- FSA & DCA
- PFML
- Employee Assistance Program
- Bonuses & Referral
- Free & Discounted Courses to become a Licensed Counselor or Recovery Coach
- Company Paid CEU Trainings w/ Education Days to Complete CEU's
- Free meals at Select Programs (when available)
- Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)
About Us
High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.
Quality and Compliance Coordinator Requirements:
- Presents as courteous and professional at all times
- Possesses excellent written and verbal communication skills, including the ability to organize ideas in a logical and clear fashion
- Demonstrates strong organization and time management skills
- Works with others in a cooperative and collaborative manner
- Demonstrates an understanding of the relationship between substance use and mental health issues
- Complies with Federal Regulations, 42 CFR Part 2, Confidentiality of Substance Use Disorder Policy and HIPAA Regulations
Quality and Compliance Coordinator Responsibilities:
- Provides staff training and support related to EHR training, Corporate Compliance, and data management
- Provides staff training of utilization management and resolution of end-user billing errors through the Compliance Ticket System
- Conducts data management activities for the organization’s quality assessment report
- Proactively identifies areas for quality improvement
- Proposes quality improvement initiatives to the Director of Quality for review and approval
- Performs tasks related to process design and improvement initiatives, data collection, analysis and reporting
- Plans and facilitates compliance audits, continuous quality improvement (CQI) projects, and failure mode analyses
- Collaborates with multiple disciplines to ensure completion of quality improvement initiatives
- Serves as a liaison with Financial, Information Technology, Human Resources, and Clinical departments related to quality projects and initiatives
- Maintains working knowledge of Joint Commission standards, Bureau of Substance Addiction Services licensing requirements and other applicable regulatory standards in behavioral healthcare settings
- Participates in quality mock site visits in preparation for program licensing and accreditation
- Completes quality documentation audits, evaluation of flow of information entered into the EHR, and audits related to regulations and program specifications
- Travels between High Point programs and sites as required
- Attends committee meetings as assigned
- Maintains accurate accounts of data management
- Other duties as assigned by the Director of Quality
Quality and Compliance Coordinator Qualifications:
- Bachelor’s degree in human services, health care field, management, or business preferred
- Experience working in a healthcare related field preferred
- Experience working in an organization that addresses mental health and/or substance use services preferred
- Experience creating detailed reports and presenting information in a clear, concise manner
- Experience in leading individual and group trainings preferred
- Strong computer skills and knowledge of Microsoft Office applications required