**INTRODUCTION:
Mangos Bar, Hookah & Restaurant (Open 7 days/3 PM-1 AM)
Located in downtown Columbus, OHIO. About a 7-minute drive from OHIO State University. Our large patio is fully covered & open all year long with heaters to keep you warm in the winter. We have a private room can be rented for parties, meeting and special events. We offer -Full bar including (Whiskey, Tequila, Vodka, Scotch, Cocktails, Beer, and Seltzers) -Exceptional hookah service (Custom LED Tipsy Hookahs & All Glass LED Hookahs) house blend flavors and many more. -Delicious food menu which includes (chicken wings, French fries, chicken tenders, mozzarella cheese sticks, onion rings, fried pickles, smoothies, coffee, tea, desserts, and more.
**JOB DESCRIPTION:
Mangos cafe is looking for a Shift leader. An individual who’s willing to be part of the company and help us to grow more and more.
- Require at least some college degree or classes completed in college.
- Must be available to work on weekend including (Thursday, Friday, Saturday and Sunday) closing hours.
- After six weeks of training you will help manage a team of 4-10 employees.
- Your job is to assist the store manager with whatever it takes to provide good customer servicer and 100 % customer satisfaction.
- You must have some experience in customer service, everything else we can teach you and train you.
**PRIMARY RESPONSIBILITIES:
Managing employees requests and transgressions.
Assigning duties to specific employees based on role and skills
Training new and current team members on tasks.
Supervising employees and assisting with tasks as necessary
Handling customer issues and managing conflicts.
Conducting performance reviews and sharing feedback with both upper management and team members
Adhering to company policies and health, safety and employment standards
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Suggest and organize team building activities
**REQUIREMENT:
Proven work experience as a team leader or supervisor
In-depth knowledge of performance metrics
Excellent communication and leadership skills
Organizational and time-management skills
Decision-making skills
Bar Mangos Setting a new standard for team excellence. As part of Bar Mangos, you're joining a workforce committed to crafting exceptional moments and delivering top-notch service. Get ready for a journey where your skills meet a culture of professionalism and pride. Welcome to the heart of Bar Mangos.
Pay: $16 - $19 / hour
Pay:
Benefits:
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Flexible schedule
-
Employee discount
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Paid training
Job Type: parttime
Schedule:
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Weekend availability
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Night shift
Education: High school degree
Work location: On-site