Position Summary:
The Electronic Billing Analyst will be responsible for the implementation and coordination of all e-billing initiatives in accordance with client guidelines to ensure a smooth transition from paper invoicing to electronic invoicing, as well as a smooth start-up for electronic billing for new clients. The Electronic Billing Analyst is the point person for e-billing information, submission, and follow-up, including AR, client, vendor, attorney, secretary and biller contact. In addition, this position reviews and analyzes new business information and works with members of the Rates, Fees and Engagements Committee, Information Technology and other NBI team members to ensure compliance according to risk intake and security rules; and to provide support/assistance to attorneys and secretaries with respect to questions relating to electronic billing procedures. At this time, candidates who would work in the following states will not be considered for this role: VT, RI, NY, NJ, NH, MI, ME, MA, DE, CO, CT, CA, and AZ.
Essential Functions:
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Conduct analysis and implementation of new e-billing/billing processes required by the Firm's clients. Administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting and security. Includes setup of clients in Elite, on vendor sites, and E-billing Hub. Collaborate with other departments as necessary to communicate outside counsel guidelines and e-billing requirements. Analyze, identify, recommend and implement enhancements and reports.
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Review new electronic billing requests along with New Business Intake client/matter arrangement information in the Elite billing system.
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Submit electronic invoices and follow-up with Billing group and other clients or billing attorneys as assigned. Troubleshoot and communicate issues with e-billing. Research and recommend constructive solutions to reduce or eliminate inefficiencies. Ensure successful transmission of invoices.
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Monitor validation and payment approvals, research and problem-solve invoice rejection issues, initiate corrective measures and communicate same to Billing Specialists, Billing Attorneys, etc. Proactively collaborate with AR Specialist regarding outstanding balances. Appeal reductions/rejected invoices.
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Research and work with Client Financial Services to keep e-billing write-downs (% deducted as e-billing fee) cleared out of the system.
Knowledge, Skills and Abilities Required:
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Strong knowledge of e-billing and accounts receivable processes
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Strong working knowledge of database products, MS Word, MS Excel, Outlook, LEDES files, EBH and e-billing platforms/websites
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Experience with Elite Enterprise is strongly preferred
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Self-motivated, proactive and driven to contribute to the success of the team
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Ability to develop and maintain positive, professional relationships with all levels of law firm personnel, clients and vendors
Knowledge, Skills and Abilities Desired:
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Knowledge of SQL language.
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Crystal report experience, ARCS, report-writing experience
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Extend report development
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SSRS report development
Education and Experience:
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High School Diploma or equivalent
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Bachelor's degree in related discipline or combination of equivalent education and experience preferred.
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3 - 5 years of experience in similar field required. Legal billing experience preferred.
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1-3 years previous law firm experience preferred.
Equal Opportunity Employer:
Vorys, Sater, Seymour and Pease LLP (Vorys) does not discriminate in hiring or terms and conditions of employment because of an individual’s sex, race, age, religion, national origin, ancestry, color, sexual orientation, gender identity, genetic information, marital status, military/veteran status, disability or any other characteristic protected by local, state or federal law. Vorys only hires individuals authorized for employment in the United States.