Job Summary
The Warehouse Support Specialist at Baker Distributing CDC is a dynamic and integral role requiring a customer-centric focus and comprehensive knowledge of warehouse procedures. This individual represents our organization, offering customer service support to clients and corporate management.
Essential Duties/Accountabilities
- Represent Baker Distributing CDC’s with customer service support to customers and Baker management
- Release Transfer and Sales Orders in a Timely manner
- Respond to emails from Service Centers for all requests in a Timely manner
- Maintain Transfer and Sales Orders that are written incorrectly by the Service Centers
- Batch Orders for UPS and LTL orders for transportation cost efficiencies
- Screen Transfers and send untagged orders to purchasing for their approval, then drop to warehouse when approved
- Stay current on any un-dropped orders or any that go into NC status or have been sent to purchasing to prevent not shipping orders that need to be shipped
- Ensure that all orders are dropped to the RF device before cutoff is met
- Handle all shipping requirements ie. expedited loads for CRD orders
- Scan receiving documents and file paperwork.
- Contact vendors and carriers regarding PO discrepancies, I.E. shortages, overages, and damages.
- Follow up on all issues until resolved and maintain notes on all PO’s in Mincron.
- Create and ship vendor returns
- Answer phone and emails in a timely manner.
- Assist with ordering of office and warehouse supplies.
- Assist in warehouse, I.e. receiving, picking, BOL creation, or any other duties as needed.
- Other duties/responsibilities as assigned