We are seeking an experienced OTR dispatcher to join our team. This fast-paced role will require a candidate to be fully aware of the market. If you cannot book quality freight, handle 10+ drivers, or work from home responsibly, please do not apply.
**Must have experience with the following**
- The current market and how to keep up with its changes.
- Amazon Relay.
- Driver retention.
**Duties**
- Coordinate and schedule transportation activities for a fleet of trucks.
- Communicate with drivers and provide them with necessary instructions and information
- Monitor the progress of shipments and ensure on-time delivery
- Handle customer inquiries, resolve issues, and provide exceptional customer service
- Utilize transportation management systems to track and manage shipments
- Collaborate with shipping and receiving departments to ensure efficient operations
- Plan transportation routes and optimize delivery schedules
- Maintain accurate records of transportation activities and update relevant databases
- Follow company policies, procedures, and safety guidelines
(Skills)
- Proficient in using transportation management systems (TMS) to track and manage shipments
- Excellent phone etiquette and communication skills to interact with drivers and customers
- Knowledge of shipping and receiving processes, including loading/unloading procedures
- Ability to type accurately and efficiently to enter data into computer systems
- Familiarity with different types of freight and their handling requirements
- Strong transportation planning skills to optimize routes and schedules
- Experience with Mcleod, or Strategy Transportation Management, or other relevant software systems is a plus
- Understanding of third-party logistics (3PL) operations is beneficial
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Schedule:
Experience:
- Dispatching: 4 years (Preferred)
Work Location: Remote