Come join our growing IT Team! As a Client Systems Analyst you will be responsible for client technology configuration and deployments. Provide Level II support of incidents, projects, problems, and major incidents. Discover, and implement unique and new technology. Enjoy weekly pay, 401k starting day one, and health benefits.
Job Overview: Responsible for providing Level II escalation support of incidents, problems, major incident escalations, and support activities on a 24 x 7 basis related to desktop, server, and other IT support hardware; supporting network, application, database, and other IT supported systems. Responsible for collecting, analyzing, recommending, implementing and educating client technology solutions to meet business needs as well as supporting IT systems including various client and server hardware and software applications (including purchased and internally developed applications, middleware systems, and databases). Install, modifies and makes repairs to IT systems. Assist with building operating systems images, managing hardware/software inventory, system rollouts and upgrades, establishing IT system standards, and packaging and deployment of software applications and operating systems.
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.
Who We Are: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.
SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.
We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We’re always looking for talented people to join our community. You’ll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.
Job Requirements:
Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:
- Any combination of post secondary education in Business, Information Technology or related IT field and IT related experience to equal 4 years.
- Must possess excellent interpersonal skills, communication skills and sound judgment.
- Hands on experience with multiple IT technologies.
- Knowledge and understanding of incident, problem and escalation process.
- Valid Class D driver's license may be required with a good driving record.
Required