We are looking for a highly motivated and personable individual to fill a customer facing role as receptionist with a security background in a high volume and professional environment. This individual needs to be very personable, organized, and have a background in security (including a security license). The schedule for this position is Monday-Friday from 0600-1400.
We have an immediate need to fill this role and will look to move quickly with the right candidate!
About us
Premium Investigations provides new and seasoned unarmed security officers the opportunity to learn and grow in an essential industry. Our security officers keep safe and secure our clients' sites, employees, and visitors.
We develop, through extensive training, confident security officers capable of handling some of the most complex site security plans and post orders. Our training academy is what sets Premium Investigations apart. Located in our corporate headquarters, we offer the NYS required training course as well BLS, De-Escalation/Defensive Tactics, Site Specific/Cross Training, and Advanced Security Officer BIP. A client’s greatest asset is a highly trained security officer that is both competent and confident.
In your capacity as a security receptionist, you will be part of a team that places great emphasis on customer service. At the end of the day, we are working for the pleasure of the client. Premium Investigations is guided and measured by the people it works for and with. We lead with respect and demonstrate humility. When a company’s staff feels their value and understands their worth, they can more effectively provide our clients with what they need.
Minimum Requirements
- High School Diploma, GED or at least 3 years of verifiable security officer experience
- Eligible to work in the United States
- 18 years of age or older
- Must be a licensed security officer in the state they wish to work
- Show respect, demonstrate humility, and be willing to learn
- Minimum 2 years in a customer service or front facing administrative role
Skills and Experience
- Excellent knowledge of security protocols
- Ability to operate security systems and emergency equipment
- Exceptional interpersonal skills
- Advanced verbal and written communication skills
- Ability to work alone or as part of a team
- Ability to solve problems as they arise
- Attention to detail
- Ability to react appropriately in stressful situations
- Excellent computer, phone, time management, and multitasking skills
Security Receptionist Duties
- Present yourself in a professional manner, providing exceptional customer service
- Confirm access credentials for all visitors and provide badges to all visitors
- Check in and log all visitors and contractors to the facility
- Communicate with staff upon visitor arrival to ensure timely receiving of guests
- Effectively manage multiple emails
- Check in all deliveries
- Conduct patrols both manually or by vehicle, when necessary
- Contact security management regarding any incidents on site
- Complete incident reports as necessary
- Provide the highest levels of customer service to our clients and their staff by performing written safety and security protocols and procedures specific to their site
- In the event of an emergency, perform appropriate emergency response activities
- When responding to both critical and non-critical situations, an ability to remain calm and demonstrate a commanding presence
- Be honest! Be present! We are the first line of defense, and our clients and staff look to us for leadership and direction
- Complete other tasks assigned tasks as needed
Physical Requirements
- Ability to move about the job site for extended periods of time.
- Ability to work effectively in a stationary position when completing required office work.
- Ability to operate a computer and other office productivity machinery.
- Ability to climb, twist, stoop, bend, and reach (over shoulders, at waist and below waist), grasp, and occasionally run or climb/descend stairs in response to emergency conditions.
- Exposure to potentially hazardous conditions associated with dealing with hostile individuals in volatile and dangerous situations will require sufficient strength and flexibility to physically apprehend or subdue a person or to confiscate forbidden articles or weapons.
- Substantial in-person contact with the public and law enforcement agencies require the ability to communicate effectively.
- Hearing adequate to communicate on the telephone and in person and to hear and understand radio communications and audible alarms.
- Exertion of force up to 50 pounds intermittently, 35 pounds occasionally and/or 10 pounds frequently to lift/carry/move objects, files, and other materials.
Benefits
- Flexible Schedules
- Weekly Pay Period
- Career Advancement Opportunities
- Health/Dental Insurance (Available to Full Time Employees)
- Short Term/Long Term Disability
- Paid Time Off (Accrued Weekly)
- Holiday Pay
As Premium Investigations expands and grows its team, finding the right applicant to further strengthen our company is a daily pursuit. We hope you’re that applicant and look forward to meeting you. Premium Investigations is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
*The essential job functions, duties, responsibilities, and physical requirements listed are a select representation of duties required for various positions, and may not include all, or be limited to, those listed. Specific duties and functions of each position will be available and reviewed at the time of interview. *
Job Type: Full-time
Pay: $20.00 - $21.50 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 2 years (Required)
- Administrative: 2 years (Required)
- Security: 1 year (Required)
License/Certification:
Shift availability:
Ability to Commute:
- Ballston Spa, NY 12020 (Required)
Ability to Relocate:
- Ballston Spa, NY 12020: Relocate before starting work (Required)
Work Location: In person