Position Overview.
One Turnberry Place is hiring upbeat hospitality team members to represent our luxury residential tower and create exceptional resident and visitor experiences.
The Front Desk/ Concierge position will assist residents and visitors with inquiries, problems, and complaints. The Front Desk/ Concierge position will be responsible for, but not limited to, assisting homeowners and residents in reserving conference rooms, tennis courts, deliveries, move-in/ move-outs, pool/ spa, gazebo, BBQ areas, and social rooms. You will become familiar with the residential tower and nearby amenities. The Front Desk/ Concierge position is the first and last impression our residents have each day as they come and go throughout their day.
To ensure success, our candidates will be professional and pleasant in challenging situations and take responsibility for the satisfaction of residents and visitors from arrival to departure. Preferred candidates will have positive attitudes, be proactive, and be skilled at multitasking in a fast-paced environment.
Position Responsibilities:
- Greeting and welcoming residents and visitors in a sincere, professional manner.
- Anticipating and addressing residents’ needs and resolving their problems and complaints.
- Assisting residents and visitors with disabilities.
- Operating Buildinglink (front desk software) and assisting with inquiries.
- Communicating and assisting the onsite Management team.
- Collaborating with other internal departments to ensure resident and visitor satisfaction.
- Complying with company procedures and safety policies.
- Maintaining a tidy and presentable front desk area.
- Receiving and distributing mail and packages.
- Representing the company with professionalism and integrity.
- Answering phones and monitoring surveillance cameras.
- Screening visitors trying to gain access to the Tower.
- Accepting mail, correspondence and other items for distribution to the management office.
Position Requirements:
- 1+ years of hotel/high-rise front desk or concierge experience is required.
- Well-groomed, professional uniform appearance at all times.
- Outstanding written and verbal communication skills.
- Team player with a positive attitude.
- Physically agile and able to stand for extended periods.
- Available to work shifts including nights, weekends, and holidays.
- Must be flexible with days and shifts
- Ability to pass drug & background screening.
Position Compensation:
- $16.00-$18.00 per hour salary.
- Dental/ Vision/ Health benefits offered to full time employees
- Direct Deposit available.
Job Type: Full Time
Expected hours: 40 hours per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off and Vacation
- Vision insurance
- 401k and Aflac offered
Schedule:
- 10-hour shifts, working 4 days a week
Experience:
- Front Desk/ Concierge: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
- Customer Service Industry
Work Location: In person
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Las Vegas, NV 89109 (Required)
Ability to Relocate:
- Las Vegas, NV 89109: Relocate before starting work (Required)
Work Location: In person