The Vehicle Operations Coordinator is responsible for assisting the Car Division department with dispatching vehicles and processing all associated paperwork, including freight bills. Other responsibilities include verifying tax clearance, ensuring compliance with rules and procedures of local and federal government, and answering customer inquiries relating to the status of vehicles, Assist Vehicle Operations Supervisors with duties related to (ILA) personnel in yard as well as vessel operations.
Responsibilities:
· Distributes to customers (Individual/Dealers) freight bills and taxable copies required for releasing with local tax department.
· Verifies tax clearance and coordinates customers’ (Individual/Dealers) signing of delivery receipts.
· Ensures compliance with rules and procedures of local and federal government at the time of releasing or accepting vehicles and NIT’s for shipment.
· Receives and identifies excessive vehicle aging and advises customers to expedite. Maintains records of contact.
· Answers customer inquiries by telephone relating to status of trailers, vehicles, and other miscellaneous inquiries.
· Responsible for yard supervision, i.e. making sure customers are able to pick up their vehicles without any inconvenience and in a timely fashion.
· Verify that (ILA) personnel is complete for daily yard operations and instruct them on daily duties. • Prepare vehicle claim forms for all customers when necessary.
· Inputs Northbound bookings in AS400.
Minimum Qualifications:
· 2-3 years previous experience in administrative positions, preferably in the transportation industry.
· High school diploma or equivalency, some college preferred.
· Excellent data entry and typing skills.
· Highly organized with strong communication skills (verbal and written).
· Excellent phone skills, customer service oriented.
· Bi-lingual Spanish/English.
Benefits we Currently Offer:
· Eligible for participation in TB’s leadership development program
· Competitive base salary
· Opportunity for internal career advancement
· 401k, Life Insurance, Short- and Long-Term Disability Insurance
· Medical/Dental/Vision coverage
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person