Lodging In Telluride is seeking an operations coordinator to assist in day-to-day coordination of operational activities. The right person for this position is energetic, poised, and skilled at organizing competing priorities. Planning, follow through, and attention to detail will be key to success in this role. This position requires the willingness and ability to move about Town of Telluride and Mountain Village to complete inspections, errands, and maintenance. Some handywork capability or willingness to learn required. General maintenance and home care knowledge is helpful.
The Operations Coordinator will be responsible for inspecting and preparing properties for guest arrivals each day using established protocols and checklists. This may also include departure checks, documenting damages, and prepping for housekeeping. Inspections include checking lights, ensuring cleanliness, counting towels and amenities, dusting, etc. Departure checks might include looking for damages, closing windows, or taking out trash. Liaising with vendors, handyman, other property managers, and sometimes guests in the field will be required. Operational support also includes running errands to help other team members and purchasing or delivering items as needed.
Other administrative duties may include documentation, tracking damages, special project coordination, off-season projects, and/or time/cost tracking for owner charges as assigned.
This position will need to work closely with the operations team, reservations team, administrative assistant, and general manager, as well as contractors, vendors, property management and HOA managers, owners, and sometimes guests.
- Use keen attention to detail to proactively ensure properties are up to LIT standards for homeowners and guests
- Manage assigned arrival and departure inspections
- Use established checklists to ensure housekeeping standards are met and all amenities are present/working prior to guest arrivals
- Manage task assignments and resolve any maintenance related problems or guest issues/requests in a timely, efficient manner
- Support operations manager with weekly walkthroughs
- Liaison with other operations and reservations team members and vendors as needed
- Keep close watch on properties to maintain quality of guest experience, making suggestions for improvements
- Liaison with marketing regarding updates to ensure accurate information for listings, in-room signage, etc.
- Work independently in the field, sometimes with little supervision
- Track expenses and reporting time spent accurately
- Other operations work as needed
Requirements:
- Ability to manage competing priorities
- Ability to learn various apps and computer programs quickly
- Light maintenance skills/experience or ability to learn
- Ability to communicate effectively with team members
- Service oriented phone, email, text capabilities
- Need to frequently stand, reach with hands and arms, climb, balance, and stoop
- Ability to lift and move office supplies up to 50 lbs
- Some weekend availability required
Full-time, hourly position, $26-$28 per hour. Part-time is also be an option.
Accrued paid time off, ski pass, healthcare reimbursement program, and 401K match available
Please submit your interest and resume.
Lodging In Telluride is a 100% locally operated vacation rental management company located in beautiful Telluride, Colorado. Our team is made up of experienced professionals who all share one common purpose — to provide our homeowners and our guests with friendly, knowledgeable service and quality accommodations. Whether it’s a guest visiting Telluride for the first time, or a Telluride homeowner looking for personalized, detail oriented vacation rental management, we strive to provide an approachable, authentic experience.
Job Types: Full-time, Part-time
Pay: $26.00 - $28.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
Ability to Commute:
- Telluride, CO 81435 (Required)
Ability to Relocate:
- Telluride, CO 81435: Relocate before starting work (Required)
Work Location: In person