Position Overview:
We are seeking a motivated and detail-oriented Internet Installer to join our team. This role is critical in ensuring our customers receive reliable and high-quality internet service. The ideal candidate will have a basic understanding of home networking and WiFi, excellent problem-solving skills, and a strong commitment to customer service. While previous experience is not required, a willingness to learn and adapt is essential.
Key Responsibilities:
· Install, configure, and maintain internet services for residential and commercial customers.
· Troubleshoot and resolve connectivity issues on-site and remotely.
· Provide exceptional customer service, ensuring customer satisfaction and addressing any concerns.
· Educate customers on the use of their internet services and equipment.
· Collaborate with team members to improve installation and troubleshooting processes.
· Maintain accurate records of installations, service calls, and equipment inventory.
Qualifications:
· Basic understanding of home networking and WiFi technologies.
· Strong problem-solving and troubleshooting skills.
· Excellent communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Attention to detail and a commitment to quality.
· Reliable and punctual with strong organizational skills.
· Ability to lift and carry equipment, and work in various environments (indoors and outdoors).
· Willingness to learn and adapt to new technologies and procedures.
Core Values:
At Broadlinc, our core values guide everything we do. We are looking for candidates who embody these values:
Connect and Care
Demonstrates a genuine commitment to community service and building relationships.
Service with a Smile
Maintains a positive attitude and delivers excellent customer service, even in challenging situations.
Passion for Excellence
Strives for high standards in all tasks and continuously seeks to improve.
Empathy in Action
Shows empathy and understanding towards customers and colleagues.
Reliable Every Time
Consistently dependable and able to adapt to changing circumstances.
Why Join Broadlinc?
· Competitive salary and benefits package.
· Opportunities for professional growth and development.
· A supportive and collaborative team environment.
· The chance to make a meaningful impact in the community.
· Be part of an innovative company at the forefront of the WISP industry.
How to Apply:
If you are passionate about technology, dedicated to providing top-notch customer service, and excited about joining a dynamic team, we want to hear from you!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Paid training
- Vision insurance
Compensation package:
Payment frequency:
Schedule:
Experience:
- Network installation: 2 years (Preferred)
Ability to Commute:
- Owenton, KY 40359 (Required)
Ability to Relocate:
- Owenton, KY 40359: Relocate before starting work (Required)
Work Location: In person