**Overview:** We are seeking a Front Desk Agent to join our team in providing exceptional guest experiences. If you have a passion for hospitality and enjoy interacting with guests, we welcome you to apply. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Handle guest inquiries and provide accurate information about the hotel facilities and services - Assist guests with reservations and room assignments - Process payments and maintain guest accounts - Manage phone inquiries and reservations - Coordinate with other hotel departments to ensure guest satisfaction - Perform night audit duties as needed **Qualifications:** - Previous experience in hotel management or guest services is preferred - Strong customer service skills with a focus on hospitality - Knowledge of phone systems and proper phone etiquette - Familiarity with front desk operations in a hotel or resort setting - Ability to multitask in a fast-paced environment This position offers the opportunity to work in a dynamic hospitality environment, interact with diverse guests, and contribute to creating memorable stays for our visitors. Apply now to be part of our team as a Front Desk Agent.
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work setting:
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Lexington, KY 40509 (Required)
Ability to Relocate:
- Lexington, KY 40509: Relocate before starting work (Required)
Work Location: In person