Basic Function/Overall Responsibilities: Assist with implementing individualized family assessment service plans and facilitate productive working relationships between families, agency personnel and other involved service providers. Flexible work schedule; non-traditional working hours required, on call as needed.
Principal Assigned Responsibilities:
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Implementation of family assessment service plans: provide in-home services including monitoring of provisions and safety, behavior management training for families and supervise visits between children and families when necessary.
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Provide 24-hour on-call crisis intervention for families, as needed.
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Assist families in identifying and obtaining appropriate clinical, recreational, financial, medical or other support services designed to fully integrate the family with community-based supports in accordance with treatment plan; make referrals as necessary.
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Monitor school attendance and performance for each child on caseload in accordance with treatment team recommendations.
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Accompany families to scheduled appointments, etc. and provide or arrange transportation when necessary.
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Act as liaison between parents/families, Family Court, Probation, school officials, agency personnel or other service providers as necessary/appropriate.
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Assume Lead Case Planner's responsibilities when indicated; this could include scheduling Uniform Case Record (UCR) meetings, coordination of services for family members in need, etc. and case conferences.
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Actively participate in treatment team meetings and planning conferences.
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Complete documentation per agency policy and procedure (e.g. log entries, mileage, medical, incident reports, intake, Uniform Case Record (UCR), Plan Amendments, affidavits, utilization reviews, service plans etc.)
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Attend agency in-service trainings, workshops and seminars as appropriate or required by supervisor.
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Seek out outside trainings related to job duties / case specific needs, as approved by their supervisor.
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Take part in Quality Improvement training and demonstrate commitment and active participation in the agency's ongoing Quality Improvement Program.
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Other associated tasks as deemed appropriate by supervisor.
Education and Experience Requirements:
Bachelor's degree, preferably in human services or a related field, required for positions with Uniform Case Record (UCR) documentation responsibilities.