Pay Rate: 22.00-$25.00 per hour
Where: 7324 Melrose ave, Los Angeles CA 90038
When: Monday- Sunday 12pm-10pm *subject to change*
Happy Ice is a lot more fun than your typical frozen dessert company
We not only have a fun brick and mortar, we have a very active and fun catering and events department. No month looks the same. You'll enjoy meeting new people and experiencing new events frequently. You’ll always have fun opportunities to look forward to.
Position Mission
Contribute to being a driving force of Happiness in the community through cheerful service and best in class product.
Responsibilities
- Oversee and improve all operational locations.
- Manage stock counts, item transfers, and AP transactions.
- Ensure proper staffing and stock levels at each location to meet Happy Ice standards.
- Forecast inventory requirements and collaborate on weekly inventory orders.
- Inspect trucks daily and manage necessary repairs.
- Control costs, minimize waste, and manage labor to reduce overtime.
- Maintain strict adherence to food safety protocols and Happy Ice's delivery standards.
- Hire, train, evaluate, and if necessary, terminate staff according to Happy Ice standards.
- Resolve customer queries and complaints effectively.
- Foster a positive work environment, exemplifying our company culture.
- Oversee flavor production and ensure all products are made to Happy Ice standards.
- Ensure compliance with all relevant labor laws and regulations to promote a fair and safe workplace.
- Implement and maintain OSHA safety standards to ensure a safe working environment for all employees.
- Adhere to all local health department regulations and ensure all locations pass health inspections.
Requirements
- Minimum of 5 years of experience in a managerial role in the restaurant or customer service industry.
- Extensive food service knowledge and a Food Manager certification.
- Proficiency in computer use and restaurant management software.
- Strong leadership, motivational, and people skills.
- Excellent financial, critical thinking, and problem-solving skills.
- Effective time management, interpersonal, and communication skills.
- Fluency in English is required.
- Valid Drivers license and mobile.
- Ability to perform simple math calculations and follow directions.
- Capable of standing and exerting well-paced mobility for the duration of a scheduled shift.
- Able to stand and walk for extended periods.
- Ability to lift 40+ pounds, stoop, and bend.
- Exhibits hand coordination and dexterity for rapid productions.
- Proficient in reading, speaking, writing, and understanding the primary language of the work location.
Apply today to learn more about this career opportunity at Happy Ice
Happy Ice is a top 5 ranked Ice cream store in Los Angeles by Thrillist and growing annually. There’s massive opportunities for growth with great performance at Happy Ice. If you're Happy, Humble and Hungry for greatness with a passion for the hospitality industry, apply today. We looked forward to speaking with you.
Happy Ice is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Happy Ice will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Fair Chance Initiative for Hiring.
Job Types: Full-time, Part-time
Pay: $22.00 - $25.00 per hour
Expected hours: No less than 35 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Experience level:
Restaurant type:
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Education:
Experience:
- Restaurant: 1 year (Preferred)
- Crew management: 1 year (Required)
Language:
- English (Required)
- Spanish (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: Multiple locations