NYC Health + Hospitals/North Central Bronx (NCB) is a member facility of the New York City Health + Hospitals system, one of eleven acute care facilities within the City of New York. A 215-bed community hospital, NCBH specializes in women’s and children’s services. It also provides Behavioral Health acute and ambulatory care. Its busy outpatient department has led the way in community-based care delivered in a compassionate and culturally-appropriate manner. It’s Labor and Delivery service safely brings more than 1,000 babies into the world each year. NCBH is committed to providing safe, high-quality medical care for any and all in need.
Check us out online:
www.nychealthandhospitals.org
careers.nychhc.org
Docs4nyc.org
Job Description:
To provide responsible level clerical support to the department consisting of training and supervising staff so that staff has the capability to perform patient registration, fee scaling, obtaining managed care/health insurance authorizations and the receipt and processing of health insurance copayments consistent with the standards of a medical and/or surgical practice. Meet, greet and direct patients to designated appointment area. Answer telephones, direct calls, assist customers, and/or take messages. Make arrangements for Ambulette/transportation as directed. Update patient's profile scheduling, including but not limited to, PCP assignment, etc.
Examples of Typical Tasks:
1. Supervises and instructs a small unit of group(s) engaged in clerical activities.
2. Plans, assigns, and reviews the work of subordinates, and is generally responsible for the satisfactory completion of the work performed in the unit or group(s).
3. Serves as principal assistant to a Supervisor of a large section or unit.
4. Performs moderately difficult and responsible clerical work in maintaining and checking various kinds of records.
5. Assists in preparing and arranging for services and activities in connection with receptions and other public functions.
6. Supervises the operation of one or more multiple switchboards.
7. Performs moderately difficult data entry and retrieval using a video display terminal or other automated office systems and/or supervises and instructs staff in such routine functions.
8. Performs responsible clerical work in areas such as personnel administration, payroll, accounts, budgeting, methods and organization, employee benefits administration, and other administrative and operational areas by processing, recording, checking, and maintaining records, furnishing information, and preparing reports.
9. In a shop or field setting, assists in the performance of administrative duties or performs difficult and responsible clerical tasks related to shop and field operations such as: receiving and transmitting radio and telephone messages; maintaining all time and personnel records of shop or field location; preparing other required shop or field reports; requisitioning supplies and maintaining shop inventory control of stock; typing and operating other automated office equipment.
10. May perform incidental typing using a standard office typewriter, word processing equipment or other automated office systems.
Minimum Qualifications:
1. A four-year High School Diploma or its educational equivalent and one year of
satisfactory clerical experience.
Skills Requirement:
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per
minute.
Department Preferences:
- Must have knowledge in Microsoft
- Various shifts and positions available
How To Apply:
If you wish to apply for this position, please apply online by clicking the "Apply Now" button or forward your resume, noting the Job ID # 103690, to:
http://employment.nychhc.org/
Job Type: Full-time
Pay: $39,763.00 - $45,728.00 per year
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person