526
call center manager jobs
Transdev —Lancaster, CA
The Call Center Manager manages the day-to-day management of the telephone call center, monitoring agent activities and queue status adjust staffing.
$65,000 - $75,000 a year
5d
Mass General Brigham —Somerville, MA
SWPP certification for workforce management is preferred. Provide real-time monitoring via available tools and workforce management techniques to make intra-day…
Estimated: $56.6K - $71.6K a year
Quick Apply
13d
Children's Dental FunZone —West Covina, CA
Develop, implement, and monitor call center KPIs such as service levels, answer rates, call conversion, and customer satisfaction scores.
$65,000 - $85,000 a year
Quick Apply
13d
Maxi Aids Inc —Farmingdale, NY
Our company is a Mail Order, Catalog company which has an active customer service / order entry department in order to satisify our incoming phone calls, emails…
$42,000 - $49,500 a year
Quick Apply
7d
Carolina Home Services Group Inc. —Myrtle Beach, SC
Manage and oversee daily operations of the call center, ensuring efficient handling of high-volume incoming calls.
$60,000 - $80,000 a year
Quick Apply
13d
SchoolsFirst FCU —Tustin, CA
Provides daily support to staff, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job…
$128,873 - $206,197 a year
17h
USA WINDOWS & DOORS —Sunrise, FL
The successful applicant will be responsible for directing agents’ workflow and workload as well as handling complaints, concerns and questions from customers.
$50,000 - $100,000 a year
Quick Apply
7d
AVAL Resources —San Juan, PR
Responsable de la calidad del servicio que proveen los oficinistas y de ser necesario, interviene con los clientes y les brinda atención.
$32,000 a year
Quick Apply
3d
D Foster Consulting —Virginia Beach, VA
Must be able to help support with phone calls, and work in a fast pace environment. Must have at least 2 years experience as a manager or above in call center…
Estimated: $63.2K - $80K a year
Quick Apply
4d
Transdev —Irvine, CA
Train/mentor other call center leads and Agents. Daily call center performance to ensure call center KPIs are met. High school diploma or equivalent.
Up to $25 an hour
21h
EverFence —Anaheim, CA
You will lead a team of 3-4 agents, with both a mix of inbound calls and outbound calls, qualifying leads, booking appointments and following up on sales…
$55,000 - $65,000 a year
Quick Apply
2d
Globus family of brands —United States
While performing this job, it will require: Eight (8) hours or more a day of sitting; walking; standing; bending; answering the telephone; entering data into…
$55,000 a year
Quick Apply
10h
Mr. Rooter Plumbing of the Twin Cities —Fridley, MN
Specifically measure closing rates of inbound and outbound calls, number of calls completed, and weekend booking rates. O Deliver daily call count metrics.
$60,000 - $75,000 a year
Quick Apply
Virginia Green Lawn Care —Henrico, VA
Bachelor's degree in business administration, hospitality management, or a related field. Certification in customer service management or a related field (e.g.,…
Estimated: $48.5K - $61.4K a year
Quick Apply
14d
Thomas Home Services —Chandler, AZ
Ensure that taking care of the customer is a higher priority than any other task, responding promptly to all customer communications and answering each…
$60,000 - $75,000 a year
Quick Apply
19h
NATIONAL FLOORS DIRECT INC —Boca Raton, FL
Handling inbound calls and making outbound calls. You will be responsible for receiving inbound calls and making outbound calls from customers regarding their…
$58,000 - $68,500 a year
Quick Apply
Reliable Power Systems & Electrical Services —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
Quick Apply
5d
Christopher Ligori & Associates —Tampa, FL
Answer phones and take down client information of current and potential clients. Manage 3 to 4 call center employees. Pay: $45,000.00 - $50,000.00 per year.
$45,000 - $50,000 a year
Quick Apply
12d
Better Debt Solutions —Irvine, CA
Listen to live and recorded phone calls to understand agent performance and review KPI standards. Lead and manage a team of agents to ensure exceptional service…
$85,000 - $100,000 a year
Quick Apply
Cabrera Construction —Bonney Lake, WA
Answer all incoming calls, return missed calls/voice mails, answer emails, chats and texts, and respond to inquiry emails promptly. $23.50-$25.50 per hour*.
$23.50 - $25.50 an hour
Quick Apply
3d
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