20 Best jobs in Norton, MA (Hiring Now!)

Call Center Representative (remote) - Providence, RI
AAA Northeast —Providence, RI
Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide…
$18.50 - $19.50 an hour
Quick Apply
5h
EMT - Pawtucket RI
MMT Ambulance —Pawtucket, RI
Valid driver’s license and good driving record. Current position specific state certification or a NREMT specific certification with ability to obtain…
Estimated: $40.5K - $51.3K a year
Quick Apply
Aquatics Director
Old Colony YMCA —Taunton, MA
Must acquire and maintain certification with the following and within required timelines: Ellis LG & LGI, YMCA LG & LGI, YSL & YSLI, YMCA Swim Instructor and…
$45,000 - $54,000 a year
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EMT - Cardiac Pawtucket RI
MMT Ambulance —Pawtucket, RI
Valid driver’s license and good driving record. Current position specific state certification or a NREMT specific certification with ability to obtain…
Estimated: $41.4K - $52.4K a year
Quick Apply
Medical Physicist
Akumin —Brockton, MA
Assists the Chief Physicist with determining technical specifications for selection of new equipment, supervising installation of new equipment, supervising the…
Estimated: $132K - $168K a year
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11d
Kindergarten Teacher
Estella —Dedham, MA
Proficiency in lesson planning and curriculum design. Monitor and assess student progress to ensure each child's development. Pay: From $25.00 per hour.
From $25 an hour
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Crew Member
Dunkin' —Mansfield, MA
Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among…
From $16 an hour
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1d
Maintenance Technician (mechanical/electrical)
Tosca Services, LLC —Norton, MA
The Maintenance Technician is responsible for supporting all aspects of building maintenance and upkeep including, but not limited to, preventive maintenance,…
$28 an hour
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7d
Executive Director
ABA Centers of America —Milford, MA
Ability to maintain clean background/drug screenings and driving record. Understanding of ABA, early childhood education, and/or social services (strongly…
$150,000 - $190,000 a year
Quick Apply
Board Certified Behavior Analyst (BCBA)
Chamberlain International School —Middleboro, MA
Implementing assessment tools and to conduct functional assessments as needed. Masters or doctoral degree in Psychology, Education, Special Education or related…
From $65,000 a year
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Fire Sprinkler Technician
Fire Equipment Inc —Smithfield, RI
Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and…
Estimated: $51.9K - $65.7K a year
Dashers - Sign Up and Start Earning
DoorDash —Taunton, MA
Receive deliveries right away: Once approved, log on to the Dasher app to receive nearby orders immediately. With Dasher Direct, you can also get paid the same…
Heavy Diesel Technician
Confidential —Brockton, MA
Maintain and develop knowledge of Diesel engines, hydraulic systems, emissions tech, and other systems present in heavy equipment, aerials, and forestry…
$26 - $34 an hour
Quick Apply
11d
Warehouse Porter, 2nd Shift
New England Ice Cream Corporation —Norton, MA
Must have strong multi-tasking and follow-through skills. The Warehouse Porter is responsible for maintaining a clean and safe work environment in our frozen…
$17 - $18 an hour
Quick Apply
Fingerprint Technician
Amego —Attleboro, MA
Valid driver's license to commute between locations. User Support: Assisting users who have issues with fingerprint recognition, educate and guide users through…
$18 an hour
Quick Apply
5d
CSR - Customer Service Representative
Epec, LLC —New Bedford, MA
You will be required to learn to use our quoting software, navigate through our ERP system, work directly with our outside sales team, and handle incoming…
$17 - $19 an hour
Quick Apply
Staff Psychologist - Per Diem - Partial Hospital Program
McLean Hospital —Middleboro, MA
Requires valid Massachusetts licensure appropriate to clinical discipline. Candidate will also provide teaching and supervision for psychology interns and…
Estimated: $93.4K - $118K a year
Quick Apply
Installation Technician
Flow Control Group —Easton, MA
Must have a valid, unexpired driver’s license. Previous field experience working on compressed air equipment is highly desired. This is a full-time position.
Estimated: $46.1K - $58.4K a year
Quick Apply
Customer Service/Billing Clerk
Environmental Systems, Inc. —Taunton, MA
Answer phones and enter new service calls. Invoice daily work orders, preventative maintenance contracts, installations, etc….
Estimated: $36.6K - $46.3K a year
Quick Apply
Principal Clerk
City of Attleboro —Attleboro, MA
Duties include acting as liaison between the public and the Health Department by responding to inquiries and complaints and logging all telephone calls received…
$23.75 - $31.54 an hour
Quick Apply
4d

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Call Center Representative (remote) - Providence, RI

AAA Northeast - Providence, RI

Quick Apply

Job Details

Full-time $18.50 - $19.50 an hour 5 hours ago

Benefits

Work from home

Qualifications

Bilingual
Customer service
English
High school diploma or GED
Computer skills
Communication skills

Full Job Description

Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.

Available shifts: 1st & 2nd shift. Schedules range between 8:00am-10:30pm. Must be available to work at least one weekend shift.

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide timely service; answers members' questions and provides detailed information regarding AAA road service products and services; provides Five Diamond Customer service to encourage member retention, renewal, and new membership sales.

What you will do:

For bilingual roles, all responsibilities must be able to be completed in both English and target language. Takes road service calls while being mindful of members’ emotional and physical wellbeing (e.g., safety, calming down an angry member, providing reassurance to an anxious member, etc.). Gathers information regarding road service calls, including verification of membership number, name, telephone number, e-mail, vehicle description and location, and nature of vehicular problem. Utilizes department software, such as Sales Force, D3, MemberzPlus, etc. to ensure efficient dispatch, prioritize calls for safety issues, and research membership status. Takes required action to help member determine exact location of disabled vehicle or meeting place (i.e., asking probing questions and referring to maps or other materials.). Adheres to department standards for after call work, talk time, and staffed time.
Provides information to members on road service policies and procedures. Explains the benefits of AAA membership and sells memberships. Ensures that members are aware of costs associated with all services provided. When appropriate, advises the member of other AAA products and services, such as mobile battery replacement, Premier and PLUS Memberships, car rentals, and hotel reservations.
Determines appropriate course of action for each call received, consulting with supervisors for members with special circumstances; attempts to accommodate members in "borderline" situations, including membership verification and new member’s applications; refers non-AAANE Club members to appropriate Club for service.
Tracks estimated time of arrivals (ETAs) and acts to resolve long-standing service calls; acts as interface between Dispatch and members to enhance customer service.
Responds to a wide variety of member inquiries (often unrelated to Emergency Road Service), referring members to other departments to ensure customer satisfaction.

Salary range: $18.50-19.50 per hour

Education
High School Diploma or GED Required

Experience

Customer Service experience Required or Call Center experience Preferred

Licenses and Certifications

If for a bilingual job, must satisfactorily pass a translation assessment (from English to the target language and from the target language to English) during pre-hire screening, in accordance with policy Required

Skills

Ability to address various high volume and challenging situations. Ability to listen to, understand, and communicate with others by telephone, in written form, or electronically. Ability to read maps and utilize navigation resources. Ability to convince others to buy goods/services or to otherwise change their minds or actions. Encourage and build mutual trust, respect, and cooperation with others and maintain them. Ability to apply general rules to specific problems to produce answers that make sense. Ability to operate a computer with relevant software applications. Ability to maintain confidentiality. Ability to operate a computer with relevant software applications. If for a bilingual job: Verbal and written fluency in the stated target language and English. Ability to facilitate communication between parties who speak two different languages, English and a target language, to effectively and accurately interpret‚ respond. and resolve customer needs and problems.

Quick Apply

jobs in Norton, MA

Call Center Representative (remote) - Providence, RI

EMT - Pawtucket RI

Aquatics Director

EMT - Cardiac Pawtucket RI

Medical Physicist

Kindergarten Teacher

Crew Member

Maintenance Technician (mechanical/electrical)

Executive Director

Board Certified Behavior Analyst (BCBA)

Fire Sprinkler Technician

Dashers - Sign Up and Start Earning

Heavy Diesel Technician

Warehouse Porter, 2nd Shift

Fingerprint Technician

CSR - Customer Service Representative

Staff Psychologist - Per Diem - Partial Hospital Program

Installation Technician

Customer Service/Billing Clerk

Principal Clerk

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