JOIN THE KEESLER FEDERAL CREDIT UNION TEAM!
Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include:
- Medical, dental, and vision insurance
- Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
- Employee and Dependent Life Insurance
- 401(k) Retirement Plan with 100% match on the first 5% contributed by you
- Paid Leave
- Tuition Reimbursement and Competitive Scholarships
- Short-Term & Long-Term Disability Benefits
WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS
Position: Mortgage Loan Originator
Department: Mortgage Loans
Reports to: Mortgage Sales Manager
FLSA: Non-Exempt
SUMMARY
The Mortgage Loan Originator (MLO) proactively solicits new residential mortgage business and markets Keesler Federal Credit Union mortgage products to meet established goals. In this on-going sales role, the MLO continually identifies, develops, and maintains a quality network of relationships that serves as a recurring source of referrals for new mortgage lending opportunities. This network may consist of realtors, builders, attorneys, accountants, and other personal and professional contacts. The MLO is expected to participate in business related development opportunities, professional organizations, and community efforts to promote homeownership. The MLO is expected to spend thirty percent or more of their time outside their office engaged in business development activities and originating applications.
The MLO responds to customer inquiries and referrals that are generated from both their own contacts and from other channels including branch and internet referrals from their KFCU originator website. The MLO conducts interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advise members of product/pricing policies and guidelines, and gather any additional required information. The MLO ensures exceptional member service by maintaining thorough knowledge of programs, policies, procedures and regulatory requirements. They also must demonstrate a commitment to professional ethics and complying with all Federal, State, and HMDA compliance policies and requirements.
SUPERVISORY RESPONSIBILITIES
None
ESSENTIAL FUNCTIONS
- Develops and maintains successful relationships with internal and external referral sources
- Prospects new mortgage lending opportunities
- Meets with members as necessary during various stages of the loan process
- Ensures an exceptional member service experience by overseeing the loan process from origination to close and providing on-going communication to members and referral sources
- Manages loan pipeline daily to ensure all loans remain in compliance and deadlines are met
- Achieves production and quality goals
- Accepts loan applications from members and establishes a loan file. Gathers all necessary loan documents and files them as they are received. Follows up to gather missing documentation.
- Obtains and reviews all required documentation outlined in procedures, and immediately notifies Mortgage Loan Manager of any irregularities.
- Provides complete loan applications, with all required supporting documentation, to the operations team. Assists members with inquiries or problems and refers more serious matters to the Director - Mortgage Loans.
- Sells and/or refers Credit Union products and services to members and prospects.
- Performs a variety of filing functions and preparation of various reports.
- Maintains up-to-date knowledge of all aspects of FHA, VA, USDA, Conventional Fixed-Rate, and In-House Portfolio Loans to include any overlays required by investors.
- Communicates with 3rd party vendors that supply services to KFCU mortgage loans, and with all KFCU members, employees and staff in a friendly, professional manner.
- Ability to meet established productivity standards.
- Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC)
- Attend and complete all KFCU meetings and trainings as required.
Other Duties and Responsibilities:
- Assists others within the department as directed.
- Attends appropriate Trade and real estate meetings.
- Organize and participate in marketing seminars, classes, and other events that promote home ownership or efforts to generate new business.
- Markets to local Realtors through visits and telephone correspondence.
- Assist with training new Loan Originators and help to cross train other staff.
KNOWLEDGE & SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
- (1) A two-year college degree or equivalent experience preferred or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.
Experience and Other Requirements:
- At least three years of similar or related experience in the mortgage industry, with at least one year as a Mortgage Originator.
- Demonstrated understanding of loan origination, mortgage processing, underwriting, and closing procedures.
- Knowledge of conventional and government lending guidelines.
- Demonstrated ability to self-source referrals from realtors, attorneys, builders, and other referral sources.
- Understanding of Federal Regulations for Real Estate Lending.
- Strong computer skills including a fundamental understanding of automated underwriting applications, database management, and previous experience utilizing laptop technology.
- Strong time management skills and the ability to organize, prioritize, and perform multiple tasks simultaneously.
- Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences.
- Ability to analyze and comprehend complex financial data and provide financial alternatives.
- Professional and effective interpersonal skills.
- Must exhibit a thorough knowledge of arithmetic competency, and possesses basic clerical skills, including operating a PC.
- Must possess an outgoing personality with a helpful attitude and a well-developed sales culture attitude towards credit union services and products.
- Accuracy and attention to detail required.
- Must possess and maintain good interpersonal skills with members and co-workers.
- Must possess on-going ability to keep abreast of changing policies and procedures.
- Must maintain confidentiality and display dependability.
- Overtime may be required as work and circumstances require.
- Must be able to meet Safe Act Mortgage Loan Officer registration requirements at all times.
- Must pass a criminal background check.
- Must demonstrate a history of financial responsibility, character, and general fitness. (A credit report will be pulled prior to employment.)
Interpersonal Skills
- Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Computer Skills:
- Extensive use of personal PC required.
- Must be proficient in Microsoft Word, Excel, as well as use of internet and e-mail.
Certificates, Licenses and Registrations:
None required prior to employment.
Safe Act registration and receipt of NMLS number required within 10 business days of employment with KFCU.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand and walk; use hands/fingers to handle, feel, or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move up to 10 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extensive use of desktop computer is required. The noise level is that of a normal office environment.
DECLARATION
The human resources department retains the sole rights and discretion to make changes to this job description.
#LPIND
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
