671
call center manager jobs
DaBella —Addison, TX
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Compensation: $50,000 - 60,000 + BONUS.
$55,000 - $62,000 a year
MHA Systems Inc —Bismarck, ND
Presently all calls are of an inbound nature. Required: BA/BS Degree in Business Management or related field or equivalent years’ experience.
From $65,000 a year
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Aucera —Athens, GA
Train, develop, and motivate your agents to exceed set performance goals. Utilize monitoring systems to effectively evaluate and impact performance.
$30,000 - $34,000 a year
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1h
West Coast Windows and Home Improvement —Corona, CA
Lead the recruitment and hiring of new employee's, conduct interviews and develop strategies to find talented individuals. Be on time and run morning meetings.
$18 - $24 an hour
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StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
$65,000 - $75,000 a year
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JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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19h
MaxxSouth Broadband —Booneville, MS
Monitors sales data to ensure that the department hits its quotas and maintains proper customer experience KPIs by monitoring 100% of customer calls with an…
Estimated: $47.5K - $60.2K a year
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14d
MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
4d
Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
AGR Group Nevada, LLC —Henderson, NV
Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Collaborate with cross-functional teams to implement quality…
$41,600 - $50,000 a year
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FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
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CAREERXCHANGE, INC. —Coral Springs, FL
Preferred: Associate degree or bachelor’s degree in social work, communications, or a related field. You will be instrumental in developing, mentoring, and…
$55,000 - $65,000 a year
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1h
LendingTree —Seattle, WA
Assist with call volume by taking Inbound/Outbound calls as needed. Ability to identify strengths and weaknesses of the team; mentor and assist with developing…
$75,000 - $80,000 a year
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17h
StorageMart | MMS —Columbia, MO
Additionally, the Supervisor guides representatives in handling escalated questions and phone calls, oversees the queues and keeps phone representatives…
From $24 an hour
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ARUZA PEST CONTROL —Charlotte, NC
Additional primary responsibilities of this role are to train new employees, handle escalation events with customers, review calls to ensure a standard is being…
Estimated: $55.5K - $70.3K a year
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11h
First Technology Federal Credit Union —Rocklin, CA
Oversee daily contact center operations including but not limited to inbound and outbound calls, member escalations, and calls handled by our 3rd party contact…
$160,000 - $180,000 a year
Virginia Green Lawn Care —Henrico, VA
Bachelor's degree in business administration, hospitality management, or a related field. Certification in customer service management or a related field (e.g.,…
Estimated: $48.5K - $61.4K a year
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14d
Darwill, Inc. —Woodstock, GA
Leading the implementation and management of enterprise contact center capabilities, this role drives the scaling of solutions across omni-channel inbound and…
Estimated: $81.6K - $103K a year
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American Home Design —Goodlettsville, TN
Setting appointments: Make outbound calls to homeowners as needed to schedule a free water test. Verification Calls: Conduct verification calls for scheduled…
$18 - $23 an hour
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14d
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