20 Best plan manager jobs in Austin, TX (Hiring Now!)

Customer Success Manager
Sitetracker —Austin, TX
Contribute to opportunities for process improvement and continue to develop your own Sitetracker product knowledge. Within 60 Days, You'll:
$100,000 - $500,000 a year
11d
Account Manager (P&C License Required)
Hippo Insurance —Austin, TX
Communicate with Hippo Customers via inbound and outbound phone calls, email, and chat to answer policy questions and recommend policy updates to ensure…
$40,000 a year
Quick Apply
Technical Account Manager (Bryan-College Station TX Market)
AWC, Inc —Austin, TX
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed…
Estimated: $95.2K - $121K a year
Quick Apply
12d
Office Manager
Elite Equipment and Supplies —Austin, TX
Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries, creating return labels and mailing them out in a…
From $22 an hour
Quick Apply
Sr. Technical Program Manager
HashiCorp —Austin, TX
You will be responsible for bringing cohesion and collaboration across engineering, product, design and other cross-functional partners for product development,…
$182,800 - $215,000 a year
Quick Apply
4h
Pre-Operative Surgery Manager
St. David's Medical Center —Austin, TX
Registered Nurse license in Texas. If Compact License, Texas license must be obtained within 90 days of hire. You will develop a professional climate within the…
Quick Apply
13d
Cafeteria Manager
Urban Air Adventure Park - South Austin —Austin, TX
1 to 3 years’ management experience in the hospitality field preferred. S/he must work fast with a sense of urgency, while being friendly to guests and…
From $14 an hour
Quick Apply
RN Case Manager Onsite
AMN Healthcare —Austin, TX
Short-term disability, life insurance, paid jury duty. POSITION SUMMARY - RN Case Manager. POSITION DUTIES Care Coordination / Continuum of Care / Patient Focus…
$2,000 - $3,300 a week
1h
Office Manager
Bailey & Bear Construction —Austin, TX
Invoices need to be received same day from sub-contractors (when they walk the job they should be sending to you invoices to you same day - stay on top pf them)…
From $23 an hour
Quick Apply
1d
GSOC Manager
Securitas USA —Austin, TX
Must be available for calls 24x7 and have ability to respond to client and staff communications via email, phone, text, or other means (i.e. in person).
$90,000 - $105,000 a year
Quick Apply
National Training Coordinator Team Lead
DHI Mortgage —Austin, TX
It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. Lead Right 1, 2 & 3.
Estimated: $49.6K - $62.8K a year
CARE MANAGER (BILINGUAL IN HEBREW OR YIDDISH PREFERRED)
Advance Care Alliance Of Ny Inc —United States
A Bachelor of Arts or Science degree with two years of relevant experience, or a license as a Registered Nurse with two years of relevant experience, or a…
$29 - $31 an hour
Quick Apply
Account Manager - Texas
Hiring Insurance/Legal Industry —Austin, TX
Possess and maintain valid driver license and automobile insurance. Experience in Criminal Justice field – such as: court system, legal office that handles bail…
$70,000 - $100,000 a year
Quick Apply
13d
General Manager
La Condesa —Austin, TX
Work cross-functionally with Brand, Marketing & Partnerships, to develop authentic storytelling practices, partnering to develop social impact content that…
$80,000 - $90,000 a year
Quick Apply
Assistant General Manager (AGM)
Picnik —Austin, TX
*Guest Satisfaction:* Uphold the highest standards of Guest service by ensuring a welcoming atmosphere, addressing concerns, answering questions, and supporting…
$55,000 - $60,000 a year
Quick Apply
1d
Area Manager - South Texas
Warby Parker —Austin, TX
You excel in balancing the workload of your home store while driving growth and development of multiple store locations. Willing to travel 30% of the time.
Estimated: $86.2K - $109K a year
Quick Apply
Client Services (Mobile Health) Lead
BodySpec —Austin, TX
Must have a valid driver's license and driving record in good standing. Their day to day involves both operations (driving, operating the device,…
$60,000 a year
Quick Apply
7d
Inside Account Manager
AWC, Inc —Austin, TX
You will be part of a growing business with diverse technology offerings which include process automation systems, field instrumentation, instrument/mechanical…
Estimated: $59.4K - $75.2K a year
Quick Apply
ACCOUNT MANAGER- Remote (Austin, TX)
TE Connectivity —Austin, TX
Ability and willingness to work flexible hours, especially on calls with Asia in the US evening time zone. You will be responsible for all aspects of account…
$115,760 - $173,640 a year
11d
Senior Environmental Project Manager - Solar, Battery Storage, & Wind
Stantec —Austin, TX
Possess a valid driver's license with a good driving record. Effective environmental analysis, assessment, and design also require multiple capabilities such as…
Estimated: $87.6K - $111K a year

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Customer Success Manager

Sitetracker - Austin, TX

Apply Now

Job Details

$100,000 - $500,000 a year 11 days ago

Qualifications

Process improvement
Communication skills

Full Job Description

The Opportunity

We are looking for an experienced Customer Success Manager to join a growing, Customer Success team in the US. As a Customer Success Manager, you will work with customers at all stages of the customer journey - from implementation through go-live as they deploy and adopt the Sitetracker platform.

As the main point of contact, you will and demonstrate Sitetracker’s value to our customers by identifying business objectives and aligning Sitetracker capabilities with your customer’s goals and objectives. Working closely with all teams across Sitetracker, you will own customer onboarding, user adoption, customer advocacy and more to ensure the retention and growth of our customers.

The Skill Set:

Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer.
Demonstrated experience working with mid-tier customers, ideally $100k - $500k annual contract value.
Ability to work with multiple customers across many industries.
History of working closely with senior stakeholders within a customer environment.
Ability to identify, deliver and demonstrate a solution’s value to customers.
Ability to create and deliver a high-touch communication plan.
Technical aptitude and understanding of a deployed solution.
You are a self-starter and committed to personal development.
History of passion and enthusiasm for customer success.

Within 60 Days, You'll:

Work with cross-functional teams to learn the Sitetracker product and capabilities.
Undertake internal certification to accelerate your product knowledge and onboarding.
Work closely with customer success, and other teams, to establish yourself internally.
Meet and familiarize yourself with customers within your book of business.
Establish and become the main point of contact for your customers.

Within 180 Days, You'll:

Establish cadence and regular interaction with your customer base.
Be a trusted advisor and advocate for your customers.
Partner with your customer’s leadership to develop a blueprint for success.
Understand the customer’s business goals and objectives.
Identify and measure potential new KPIs for your customers.
Align your customer goals with Sitetracker functionality and roadmap.
Create an action plan to deliver against goals, KPIs, and functionality.
Identify additional revenue-generating opportunities.
Masterfully articulate the Sitetracker value proposition.
Ensure you have referenceable customers to support a wider global sales effort.
Contribute to opportunities for process improvement and continue to develop your own Sitetracker product knowledge.

Within 365 Days, You'll:

Continuously act as a trusted advisor to the customer, and develop high-level relationships with stakeholders and project sponsors.
Continue to develop a strategic account plans for your customers to support product expansion and ensure customer retention.
Engage with Sitetracker Product & Engineering to support and communicate customer requests around product roadmaps, customizations, or enhanced product functionality.
Establish yourself as an integral part of the US customer success team.
Lead by example and welcome new CSMs as they join the US team.

About Sitetracker

Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.

However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.

We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.

Apply Now

plan manager jobs in Austin, TX

Customer Success Manager

Account Manager (P&C License Required)

Technical Account Manager (Bryan-College Station TX Market)

Office Manager

Sr. Technical Program Manager

Pre-Operative Surgery Manager

Cafeteria Manager

RN Case Manager Onsite

Office Manager

GSOC Manager

National Training Coordinator Team Lead

CARE MANAGER (BILINGUAL IN HEBREW OR YIDDISH PREFERRED)

Account Manager - Texas

General Manager

Assistant General Manager (AGM)

Area Manager - South Texas

Client Services (Mobile Health) Lead

Inside Account Manager

ACCOUNT MANAGER- Remote (Austin, TX)

Senior Environmental Project Manager - Solar, Battery Storage, & Wind

The Skill Set:

Within 60 Days, You'll:

Within 180 Days, You'll:

Within 365 Days, You'll:

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