20 Best department manager jobs in Remote (Hiring Now!)

Virtual Call Center Manager
Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $60.2K - $76.3K a year
Quick Apply
Human Resources Manager
Rainmaker Family LLC —Remote
The estimated salary range is $70,000-90,000 based on experience and SHRM certification status. Laundry, cleaning service, or child care monthly stipend.
$70,000 - $90,000 a year
Quick Apply
5d
Benefits Call Center Supervisor
FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
Quick Apply
Enrollment Manager (Medicare Advantage)
Qualexa Healthcare, LLC —Remote
Oversees and participates in state, federal, and internal audits, as needed. Strong knowledge of the Enrollment process along with State, Federal, and business…
$100,000 - $130,000 a year
Quick Apply
Assistant TikTok Creator Account Manager - Remote
Outlandish Digital —Remote
Assessment Period:* Assistant Account Managers participate in a 2-month assessment to acquire and master essential shop operation skills.
$22 - $30 an hour
Quick Apply
8d
Principal Wealth Manager
Savvy —Dallas, TX
In this high-impact role, you will operate in a very dynamic environment as an active wealth manager with clients where you will be responsible for developing…
$100,000 - $500,000 a year
Quick Apply
Remote --- Customer Service Representative
Teleperformance —Remote
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Estimated: $27.6K - $34.9K a year
4d
Customer Service Specialist - Phone/Chat/Email/Social
Miaplaza Inc. —Remote
Communicate with customers via online live chat, answer emails and phone calls, and/or respond to customers on social media.
$19 - $23 an hour
Human Resources Manager
TransACT Communications, LLC —Remote
Experience with a multi-state, remote workforce. Ensure compliance with federal, state, and local employment-related laws and regulations.
$70,000 - $125,000 a year
Quick Apply
1d
healthcare Program Manager or healthcare Project Manager(Remote)
AHU Technologies Inc —Remote
The PM leads planning and management of small to mid-sized organizational initiatives and activities, including conducting analyses, building business cases,…
$80 - $85 an hour
Quick Apply
12d
Amazon Brand Manager
Red View Ventures —Remote
Bonus points if you’ve worked with contractors or team mates overseas to get the project from start to finish. You have been client facing.
$75,000 - $88,823 a year
Quick Apply
5d
Supervisor, Claims Operations
Allied Benefit Systems, LLC —Remote
Lead, coach, motivate and develop. Provide guidance and direction to team members, as well as implement workflows, as needed.
$60,000 a year
Quick Apply
5d
Remote Position: School Sign Language Interpreter (SLI) - New Mexico
Sunbelt Staffing —Santa Fe, NM
Classroom and lesson plan interpreting services. Minimum 1+ years intrepreter experience required. See the information below if you are looking for a virtual…
Quick Apply
Profit Center Manager / Sales
EXCENT - https://www.excent.fr/en/home/ —Mobile, AL
Act as a link between management and teams in the field, conveying strong values and relaying crucial information; Target the recruitment of the skills needed…
From $100,000 a year
Quick Apply
Social Media Community Manager
BELVA —Dallas, TX
Familiarity with AI tools and social media platforms is a plus. Develop, manage, and execute social media and community-building strategies across various…
$1,500 - $3,000 a month
Quick Apply
Lighting Department Manager
Triangle Sign & Service —Remote
General knowledge of electrical contracting, lighting design, distribution, and construction processes. Ability to plan and see the "big picture" and develop…
Estimated: $81.6K - $103K a year
Quick Apply
9d
Customer Success Manager - Remote
HSI EMERGENCY CARE SOLUTIONS INC —Remote
Conduct regular business reviews, presenting data-driven insights and ROI analysis. Develop and execute strategic success plans for assigned enterprise accounts…
Estimated: $63.7K - $80.7K a year
Quick Apply
4d
Territory Business Manager
Cadence Petroleum Group —Little Rock, AR
Work with credit team to help manage account balance questions and(or) past due amounts. Work with customer service team to follow-up with leads, customer…
Estimated: $71.1K - $90.1K a year
Quick Apply
9d
PLADS Leave Case Manager
Aflac, Incorporated —Remote
On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave …
$31,200 - $68,000 a year
Remote Customer Service Specialist
Activus Connect —Orlando, FL
_Customer Support_: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters through inbound calls.
$17 an hour
Quick Apply
9d

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Virtual Call Center Manager

Advocate Health Advisors, LLC - Remote

Quick Apply

Job Details

Full-time Estimated: $60.2K - $76.3K a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Bilingual
Spanish
Management
Medicare
Sales
Salesforce
English
Microsoft Office
High school diploma or GED
Supervising experience
Bachelor's degree
Team management
Organizational skills
1 year
Life & Health Insurance License
Communication skills

Full Job Description

General Description

Advocate Health Advisors is seeking an experienced Call Center Manager who will contribute to maintaining the highest quality standards in the Medicare space. Based in Venice, Florida, Advocate Health Advisors was formed in 2005 to change the Medicare experience for Americans across the country. As a member of our team, you will virtually manage a team of licensed call center representatives by providing real time support and training, drive sales goals, and accurately portray information provided by the carrier’s that we represent. By joining Advocate Health Advisors, you will be part of a fast-paced, thriving organization that provides health insurance to thousands of Medicare-eligible individuals across the country through our national network insurance agents.

The Call Center Manager conducts selling activities related to inbound and outbound calls inquiring about individual Medicare and other health plan products. The Call Center Manager requires a solid understanding of how organization capabilities interrelate across department(s) and overall business goals.

Responsibilities

Consistently exhibits behavior and communication skills that demonstrate Advocate’s commitment to superior service, including quality, care and concern with every internal and external agent and customer.
Mentors, coaches, and motivates virtual licensed insurance representatives. Monitors and evaluates departmental and staff performance and administers staff evaluations.
Monitors and leads a virtual sales call center and a team of licensed insurance representatives.
Manages the daily operations of the department including all workflows, turnaround times, production levels and staffing schedules on a daily and monthly basis, within budgetary and business planning guidelines.
Assures coverage of all shifts as required. Develops and approves staff work schedules.
Collaborates with management peers to prepare and present reports to Call Center Director.
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience.
Tracks all sales activities and drives quarterly sales goals.
Interpret complex reports, technical concerns, sales trends, and regulatory information. Provides publications distilling into actions as needed.
Develops/maintains and communicates improved sales results through performance management.
Collaborate with other professionals cross-functionally to ensure regulatory requirements are met for licensed insurance agents.
Review & update company policies and procedures as needed and annually to keep them current and within carrier guidelines.
Additional opportunities to manage projects and improve processes as needed.

This role requires a unique ability to develop relationships, analyze information and influence a virtual sales team to increase engagement and get the needed results. You will be working in a matrixed environment with multiple groups while ensuring that resources are used effectively to improve processes and achieve sales goals.

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other opportunities you may be interested in.

Required Qualifications

High School Diploma or GED or equivalent experience.
1+ years of supervisory experience in a Medicare call center environment.
2+ years of experience in the health care industry.
Active Health & Life Insurance Licenses.
Excellent verbal and written communication skills.
Demonstrated ability to manage multiple projects and meet deadlines.
Expert analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Strong organizational skills and attention to detail.
Ability to travel as needed.

Preferred Qualifications

Bachelor’s degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college.
3+ years of supervisory experience in a Medicare call center environment.
5+ years of Medicare industry or Healthcare related industry experience and government programs
Bilingual in English with the ability to speak, read and write Spanish, without limitations or assistance.

Advocate Health Advisors provides an unparalleled level of customized support and appreciation to our agents and agencies by leveraging our track record of success, best practices, and national partnerships and infrastructure. We help our agents succeed before, during, and after the sale by providing them access to quality products that promote consumer health and well-being. We operate in the United States and Commonwealth of Puerto Rico.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

10 hour shift
Monday to Friday
Weekends as needed

Education:

High school or equivalent (Preferred)

Experience:

Management: 3 years (Required)
Medicare: 3 years (Required)
Team management: 3 years (Required)
Sales: 3 years (Required)
Salesforce: 1 year (Required)

License/Certification:

Health & Life Insurance Licenses (Required)

Work Location: Remote

Quick Apply

department manager jobs in Remote

Virtual Call Center Manager

Human Resources Manager

Benefits Call Center Supervisor

Enrollment Manager (Medicare Advantage)

Assistant TikTok Creator Account Manager - Remote

Principal Wealth Manager

Remote --- Customer Service Representative

Customer Service Specialist - Phone/Chat/Email/Social

Human Resources Manager

healthcare Program Manager or healthcare Project Manager(Remote)

Amazon Brand Manager

Supervisor, Claims Operations

Remote Position: School Sign Language Interpreter (SLI) - New Mexico

Profit Center Manager / Sales

Social Media Community Manager

Lighting Department Manager

Customer Success Manager - Remote

Territory Business Manager

PLADS Leave Case Manager

Remote Customer Service Specialist

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