740
call center manager jobs
T.Webber —Cold Spring, NY
Serve as field backup when customer demand is high. Help develop annual budgets, control expenses and meet or exceed plan for department.
$80,000 - $100,000 a year
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1d
Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$63,000 - $75,000 a year
2d
West Bend Insurance Company —West Bend, WI
Plan and monitor workflow of assigned area including monitoring service center calls, work volume, and staffing levels on an intraday basis to meet service…
Estimated: $74.2K - $94K a year
IPI —Fort Lauderdale, FL
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Call center management: 2 years (Required).
$60,000 - $75,000 a year
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Western Vista Credit Union —Cheyenne, WY
(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by…
$53,125 - $79,688 a year
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StorageMart | MMS —Columbia, MO
Additionally, the Supervisor guides representatives in handling escalated questions and phone calls, oversees the queues and keeps phone representatives…
$24 an hour
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StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in customer service or a related field, demonstrating the ability to manage complex customer…
Estimated: $49.2K - $62.3K a year
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1d
MHA Systems Inc —Bismarck, ND
Presently all calls are of an inbound nature. Required: BA/BS Degree in Business Management or related field or equivalent years’ experience.
From $65,000 a year
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1d
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
Estimated: $63.5K - $80.4K a year
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1d
Ted Pella, Inc. —Redding, CA
Maintain a current knowledge base, and answer questions of employees on procedures, policies, directives, etc. 10 key typing: 1 year (Preferred).
$24.60 - $34.40 an hour
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FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
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Heartland Home Services —Remote
Ability to develop a deep understanding of the business and its key drivers and balance detailed analysis with high-level strategic presentation.
From $100,000 a year
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7h
Foodsmart —Remote
Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the whole family…
$120,000 - $140,000 a year
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2d
Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $56.7K - $71.7K a year
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EMT Solar & Roofing —Cherry Hill, NJ
Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.). EMT Solar & Roofing is looking for a skilled Call Center Supervisor to oversee…
$37,500 - $52,000 a year
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7d
RUI —Remote
Monitor calls for quality assurance and provide regular feedback for improvement. Comply with federal and state regulations, as well as company and client…
$42,000 - $50,000 a year
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6d
Axiom Eco-Pest Control —Orem, UT
Monitor calls and provide coaching feedback. Take escalated calls, responding with urgency, clarity, and good decision-making. Collections experience is a plus.
$65,000 - $75,000 a year
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3d
JDA TSG —New York State
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
3d
Educational Federal Credit Union —Miami, FL
Monitors phone calls with contact center management, conducts side-by-side coaching and provides real-time feedback, motivation and recognition to all team…
Estimated: $58.7K - $74.3K a year
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2d
Veteran Government Services LLC —Alexandria, VA
Monitor and evaluate agent performance, including live call and recorded calls to ensure call center agents meet or exceed client performance requirements.
Estimated: $44.4K - $56.2K a year
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