543
call center manager jobs
T.Webber —Cold Spring, NY
Serve as field backup when customer demand is high. Help develop annual budgets, control expenses and meet or exceed plan for department.
$80,000 - $100,000 a year
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1d
StorageMart | MMS —Columbia, MO
Additionally, the Supervisor guides representatives in handling escalated questions and phone calls, oversees the queues and keeps phone representatives…
$24 an hour
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Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$63,000 - $75,000 a year
2d
Asbury —Denver, CO
Motivate, train, develop and reward employees. Must be able to manage a team, motivate and develop. Partner with technical schools to recruit technicians.
$200,000 - $300,000 a year
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StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in customer service or a related field, demonstrating the ability to manage complex customer…
Estimated: $49.2K - $62.3K a year
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1d
Western Vista Credit Union —Cheyenne, WY
(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by…
$53,125 - $79,688 a year
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Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Develop and implement strategies to enhance the overall customer service…
$67,000 - $100,000 a year
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Confidential —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
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4d
MHA Systems Inc —Bismarck, ND
Presently all calls are of an inbound nature. Required: BA/BS Degree in Business Management or related field or equivalent years’ experience.
From $65,000 a year
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1d
Ted Pella, Inc. —Redding, CA
Maintain a current knowledge base, and answer questions of employees on procedures, policies, directives, etc. 10 key typing: 1 year (Preferred).
$24.60 - $34.40 an hour
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EMT Solar & Roofing —Cherry Hill, NJ
Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.). EMT Solar & Roofing is looking for a skilled Call Center Supervisor to oversee…
$37,500 - $52,000 a year
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7d
U.S. Monitoring Inc. —Oklahoma City, OK
Collaborated with cross-functional teams to develop and refine processes, enhancing overall efficiency and service delivery. High school diploma or equivalent.
$50,000 - $55,000 a year
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2h
Peraton —Arlington, VA
Monitor emails, phones, and web portal submissions of cyber incident data to assign for Tier 2 support. A willingness to learn new tools and technologies and…
$86,000 - $138,000 a year
MUSC —Charleston, SC
Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality…
Estimated: $75.7K - $95.8K a year
2d
Axiom Eco-Pest Control —Orem, UT
Monitor calls and provide coaching feedback. Take escalated calls, responding with urgency, clarity, and good decision-making. Collections experience is a plus.
$65,000 - $75,000 a year
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3d
Educational Federal Credit Union —Miami, FL
Monitors phone calls with contact center management, conducts side-by-side coaching and provides real-time feedback, motivation and recognition to all team…
Estimated: $58.7K - $74.3K a year
Quick Apply
2d
Dialog Direct a Qualfon Company —Highland Park, MI
Handle escalated customer calls and complex Issues, providing resolutions and exceptional service. Oversee the accuracy of customer records and data entry.
Up to $22 an hour
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11d
Virginia Eye Institute —Richmond, VA
Evaluate, manage and oversee all inbound and outbound Call Center systems including but not limited to telephone, e-mail, fax, and live chat functions.
Estimated: $77K - $97.5K a year
Quick Apply
9d
Caldwell Tree Care —Roswell, GA
Provide light sales and marketing support with active campaigns through outbound calls to generate appointment opportunities for sales through calls to…
$55,000 - $70,000 a year
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Children's Dental FunZone —West Covina, CA
Develop, implement, and monitor call center KPIs such as service levels, answer rates, call conversion, and customer satisfaction scores.
$65,000 - $85,000 a year
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