756
call center manager jobs
T.Webber —Cold Spring, NY
Serve as field backup when customer demand is high. Help develop annual budgets, control expenses and meet or exceed plan for department.
$80,000 - $100,000 a year
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5d
Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$63,000 - $75,000 a year
6d
Fusion BPO Services —Boca Raton, FL
It is linked to high level management and clients to develop, implement and manage operational standards and strategic plans to obtain the maximum benefit,…
$60,000 - $80,000 a year
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DaBella —Hillsboro, OR
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Compensation: $55,000 - 62,000 + BONUS.
$55,000 - $62,000 a year
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6d
Mr. Rooter —Gladstone, OR
In this role you will lead the team responsible for the customer calls, texts, and emails that fill our appointment schedule as well as the dispatching function…
Estimated: $47.5K - $60.1K a year
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West Bend Insurance Company —West Bend, WI
Plan and monitor workflow of assigned area including monitoring service center calls, work volume, and staffing levels on an intraday basis to meet service…
Estimated: $74.7K - $94.6K a year
Nation Safe Drivers —Boca Raton, FL
Experience with Microsoft Excel and Call Center tools such as Avaya, CMS, Business Advocate, and Teleopti. Self-motivated and must excel in a minimally managed,…
Estimated: $44.5K - $56.4K a year
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8d
Confidential —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
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8d
Children's Dental FunZone —West Covina, CA
Develop, implement, and monitor call center KPIs such as service levels, answer rates, call conversion, and customer satisfaction scores.
$65,000 - $85,000 a year
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3h
Secure Bike Share Hawaii —Honolulu, HI
This role involves creating employee schedules, developing and delivering training content, auditing work quality, and managing day-to-day call center employees…
$50,000 - $60,000 a year
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6d
Linguava Interpreters Inc —Portland, OR
Manage coaching, training and assigning roles/ tasks to supervisors, team leads, and call center agents to make sure the department stays on track to fulfill…
Estimated: $62.9K - $79.6K a year
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21h
Universal Atlantic Systems LLC (UAS) —Paoli, PA
Handle escalated calls from service team members addressing customer issues (internal or external) that require management oversight.
Estimated: $61.8K - $78.3K a year
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11d
BCI Acrylic —Libertyville, IL
The main responsibility of the Call Center Floor Supervisor is to supervise daily operations and personnel aiming for maximum performance and cost-effectiveness…
$65,000 a year
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4d
Lake Express —Milwaukee, WI
This includes: booking and processing reservations, issuing boarding passes, answering customer inquiries, providing security, assisting passenger boarding, and…
$17 an hour
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FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
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Reliasure Insurance Services LLC —Delray Beach, FL
Take over calls from agents when they are unable to close deals, demonstrating effective closing techniques and securing customer commitments.
From $1,500 a week
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American Home Design —Goodlettsville, TN
Setting appointments: Make outbound calls to homeowners as needed to schedule a free water test. Verification Calls: Conduct verification calls for scheduled…
$18 - $23 an hour
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18h
FOURANS LLC —Boston, MA
Provides information and assistance to customers via telephone, email, letter, chat, text, and web-based forms. Supervise and coach call center Representatives.
$37 an hour
Quick Apply
1h
Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $57.2K - $72.4K a year
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Phaxis —Maple Shade, NJ
Determine strategies; need assessments, performance reviews, planning and cost benefit analysis. Accomplish organizational goals and comply with federal and…
$75,000 - $80,000 a year
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9d
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