20 Best Customer Service Representative jobs in Coconut Creek, FL (Hiring Now!)

Agent & Client Services Representative
UPCIC —Fort Lauderdale, FL
The inquires come primarily from inbound telephone calls. Note details of all calls and/or transactions on the policy or claim file.
Estimated: $39.7K - $50.3K a year
Customer Account Specialist
JW Plumbing Co. —Hollywood, FL
__Closing all service calls in the system when work is complete. _The Customer Service Representative provides support by executing and delivering on a range of…
$33,280 - $41,600 a year
Quick Apply
Call Center Operations Manager
Fusion BPO Services —Boca Raton, FL
It is linked to high level management and clients to develop, implement and manage operational standards and strategic plans to obtain the maximum benefit,…
$60,000 - $80,000 a year
Quick Apply
Call Center Manager
Confidential —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Identify trends; recommend strategies; & implement objectives to…
$65,000 - $70,000 a year
Quick Apply
10d
Customer Support Agent
Nation Safe Drivers —Boca Raton, FL
Field phone calls from lenders, agents, brokers and members regarding cancellations. This is a full time position that is responsible for Interacting with…
Estimated: $30K - $35.9K a year
Quick Apply
Enrollment Specialist
Turbo Debt —Fort Lauderdale, FL
Live inbound calls, scheduled appointments, always on the phone with a closable client, while having a 4-day work week. Salary $3,000 monthly + commission.
$40,000 - $150,000 a year
Quick Apply
Business Office Manager and Customer service
PATIO PRODUCTS, INC. —Boca Raton, FL
Professional and courteous with customers and coworkers. Create and send invoices based on sales orders. Resolve customer product or service issues.
$20 an hour
Quick Apply
Client Relations Representative
Nation Safe Drivers —Boca Raton, FL
Performs root cause analysis of customer disputes and initiates corrective action with management to improve customer relations.
Estimated: $30K - $36K a year
Quick Apply
9d
Remote Customer Service Representative
Worxweb Solutions —Boca Raton, FL
Provide top-tier customer service through inbound phone calls, video calls, and live chats. Engage in training and certification courses to ensure excellence in…
$40,000 - $60,000 a year
Quick Apply
Customer Service Representative-State Farm Team Member
Chris McCafferty State Farm Agency —Deerfield Beach, FL
\*\*Responsibilities:\*\* - Answer incoming customer inquiries via phone, email, and chat - Provide information about products and services - Assist customers…
$17 - $22 an hour
Quick Apply
3d
Client Service Specialist, Hair Color Bar - $500 Sign on Bonus!
Madison Reed Hair Color Bar —Boca Raton, FL
Based on state requirements, Cosmetology/Hairdressing license preferred or completion of minimum school hours to perform consultations, shampoo and blowout…
Estimated: $34.7K - $43.9K a year
Quick Apply
Client Service Associate
Lifespan Financial Strategies —Weston, FL
Bachelor's degree in Finance, Business, or a related field preferred. Process client transactions, such as deposits, withdrawals, and account maintenance…
$55,000 a year
Quick Apply
Call Center Representative
Direct Auto Protection, LLC —Delray Beach, FL
Now hiring experienced and non-experienced Inbound Call Center Representatives. Automatic dialer, _Simply read the pitch, __*NO SELLING! No waiting to get paid.
$800 - $1,200 a week
Quick Apply
Customer Service Representative
US Water Services Corporation —North Lauderdale, FL
Answers the phone and provides counter assistance by answering questions and providing information, researching billings or other data, taking payments for…
Estimated: $31.6K - $40K a year
Quick Apply
2d
Night Customer Service - Part Time
Prime Line Distributors —Fort Lauderdale, FL
The Customer Service/Administrative Assistant performs routine clerical and administrative work such as answering telephones, receiving the public, providing…
From $18 an hour
Quick Apply
3d
Customer Care Professional - Membership Rewards
Amex —Sunrise, FL
Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving…
$20.00 - $21.65 an hour
1d
Call Center Representative
Blue Ribbon Power LLC —Delray Beach, FL
Duties: - Answer incoming calls from customers promptly and professionally - Make outbound calls to follow up on customer inquiries or to conduct surveys -…
$50,000 - $100,000 a year
Quick Apply
8d
Customer Care Pro - Servicemember Civil Relief Act (SCRA)
Amex —Sunrise, FL
Proficiency with Microsoft Office tools. As a member of the Servicemember Civil Relief Act/Military Lending Act (SCRA/MLA) Operations team, you will be…
$20.00 - $33.65 an hour
10d
Customer Service Representative
Nation Safe Drivers —Boca Raton, FL
Must be very proficient with inbound and outbound calls. Handle a high volume of claims calls. Resolve customer requests and inquires via telephone and other…
$15 - $16 an hour
Quick Apply
3d
Personal Lines Customer Service Representative
Express Employment Professionals —Davie, FL
4-40, 20-44, or 2-20 license. You will be responsible for resolving customer complaints and inquiries in a professional and courteous manner, while also…
$40,000 - $50,000 a year
Quick Apply
5d

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Agent & Client Services Representative

UPCIC - Fort Lauderdale, FL

Apply Now

Job Details

Full-time Estimated: $39.7K - $50.3K a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Underwriting
English
Microsoft Office
Communication skills
Personal Lines License

Full Job Description

Know your rights

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

Employment Eligibility (e-Verify):
English & Spanish
Right to work:
English
/
Spanish

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Agent & Client Services Representative is essentially an entry level customer service representative in training. Due to this being a trainee position, those in this role will receive frequent training, development and testing in order to become a Level I – Agent & Client Services Representative, which is a requirement. This role requires interaction with the agency force and clients to provide information and answer questions about products, services, and procedures as they relate to policies and claims. The inquires come primarily from inbound telephone calls.

The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Essential Job Functions

Handle high call volume
Answer questions about products, services, and processing procedures
Take payments on new and existing accounts
Note details of all calls and/or transactions on the policy or claim file.
Utilize our internal claims system to record, track and monitor insurance claims.
Resolve customer grievances
Respond to all inbound consumer and agent calls and written correspondences in a timely and professional manner
Manage and utilize time effectively to ensure the department meets the required service levels for improved customer satisfaction results
Adhere to policies and procedures of employee handbook
Perform other duties as assigned

Required Knowledge, Skills & Ability

Thorough knowledge of UPCIC underwriting/claims manuals, procedures, policy administration and workflow application
Reliable and consistent adherence to attendance policies
Excellent communication and interpersonal skills
Excellent reading comprehension
Ability to accomplish daily goals and meet performance targets
Ability to manage multiple tasks simultaneously
Ability to operate in various software programs simultaneously
Meet and exceed call quality expectations
Proficient in Microsoft Office including Word, Power Point and Excel
Must be able to pass a background check to acquire the Florida Personal Lines Insurance Agent License (20-44) or Florida General Lines Insurance Agent License (2-20)
Dedicated and separate high-speed Internet with at least 50 Mbps download and 10 Mbps upload speeds: DSL or Cable (no wireless or satellite ISPs allowed)

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time and the employee is expected to perform such other duties as may be assigned.

Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position.

Benefit Highlights

Industry leading medical, dental and vision insurance plan
401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
Generous PTO policy
Eligible for performance based bonuses

Apply Now

Customer Service Representative jobs in Coconut Creek, FL

Agent & Client Services Representative

Customer Account Specialist

Call Center Operations Manager

Call Center Manager

Customer Support Agent

Enrollment Specialist

Business Office Manager and Customer service

Client Relations Representative

Remote Customer Service Representative

Customer Service Representative-State Farm Team Member

Client Service Specialist, Hair Color Bar - $500 Sign on Bonus!

Client Service Associate

Call Center Representative

Customer Service Representative

Night Customer Service - Part Time

Customer Care Professional - Membership Rewards

Call Center Representative

Customer Care Pro - Servicemember Civil Relief Act (SCRA)

Customer Service Representative

Personal Lines Customer Service Representative

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