20 Best front desk manager jobs in Cambridge, MA (Hiring Now!)

Bilingual Medical Front Desk Receptionist - Lynn, MA
Gather Health —Lynn, MA
Handling incoming calls and messages and appropriately addressing or triaging the requests such as appointment scheduling, form completion, medication refills,…
Estimated: $35.3K - $44.7K a year
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Retail Front End Supervisor
Ocean State Job Lot —Weymouth, MA
Schedule to ensure proper coverage at the front end/service desk. Maintain neat, organized and safe front end/service desk area.
$16.50 an hour
9d
Front Desk Coordinator 2024-35 (full-time)
Community Charter School of Cambridge —Cambridge, MA
Responsibilities include, but are not limited to, the following: Greet students and community members, checking in visitors and informing appropriate school…
$53,000 - $58,000 a year
11h
Medical Secretary- Trilingual
CHARLES RIVER MEDICAL ASSOCIATES —Marlborough, MA
Answering and handling telephone calls from providers, patients, etc., including triaging calls appropriately. Trilingual a plus, Portuguese a must.
Estimated: $37.9K - $48K a year
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6d
Clinic Manager - Lynnfield
Bond Vet —Boston, MA
Experience supervising front desk operations. CVPM Prep course for those pursuing CVPM certification. Mentor, develop, and lead clinic team members to excel.
Estimated: $69.9K - $88.4K a year
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11d
Director of Front Office
Marriott International, Inc —Boston, MA
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the…
$93,000 - $119,000 a year
1d
Front Desk Receptionist (Weekends)
Bridges by EPOCH at Lexington —Lexington, MA
The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities. Vision Plan with MetLife Vision.
Estimated: $31.9K - $40.4K a year
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Assistant Director Front Office
Marriott International, Inc —Boston, MA
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. Sets a positive example for guest relations.
$74,000 - $94,000 a year
Operations Manager
Marriott International, Inc —Cambridge, MA
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in…
$27.40 - $33.65 an hour
Rooms Operations Manager
Marriott International, Inc —Cambridge, MA
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in…
$63,000 - $76,000 a year
Boston Area Front Desk Lead
NFC Amenity Management —Cambridge, MA
Promptly answer and complete all resident requests, phone calls, questions, or concerns. As an NFC Amenity Site Supervisor, you get to work at some of the most…
$50,000 a year
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Store Manager ($20-22/hr)
Extra Space Management, Inc —Somerville, MA
Current, valid driver’s license with access to a reliable personal vehicle (except in NYC.). Handle cash and balance receipts, pursue collections, post payments…
$20 - $22 an hour
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2d
Guest Service Agent
Freepoint Hotel —Cambridge, MA
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Register and assign guests to hotel rooms.
Estimated: $34.2K - $43.3K a year
Overnight Front Desk Associate
Planet Fitness —Boston, MA
Perform prospective member calls and tours; assessing their membership needs. As an Overnight Front Desk Associate, you will be responsible for providing a…
Estimated: $30K - $35.9K a year
Concierge
Barkan Management Company —Boston, MA
Ensure that all contractors entering the front lobby are properly badged observing the policy that tools are not allowed through the front door.
$20 - $24 an hour
Front Desk Agent
Marriott International, Inc —Boston, MA
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank…
Office Administrator
Orum Therapeutics —Lexington, MA
Oversee front desk responsibilities and act as the initial point of contact for all visitors, vendors and deliveries. Support the Leadership Team as necessary.
Estimated: $49.1K - $62.2K a year
Quick Apply
Overnight Member Services Representative
Planet Fitness —Woburn, MA
Each franchisee is responsible for ensuring compliance with local, state and federal law. The Overnight Member Services Representative will be responsible for…
$18 - $22 an hour
Quick Apply
Spa Receptionist (Part Time)
Encore Boston Harbor —Everett, MA
The Encore Boston Harbor Receptionist – Spa will be responsible for providing professional and courteous service to each and every spa guest when scheduling…
Estimated: $34.7K - $43.9K a year
Quick Apply
Front Desk/Receptionist - Part-Time (4 Days/Week)
Jack and Jill Pediatric Dentistry —Quincy, MA
Answering phone calls, scheduling/rescheduling patients, greeting and checking-in patients, and checking-out patients. Ensure patients are always attended.
$18 - $21 an hour
Quick Apply

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Bilingual Medical Front Desk Receptionist - Lynn, MA

Gather Health - Lynn, MA

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Job Details

Full-time Estimated: $35.3K - $44.7K a year

Benefits

Free parking
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Bilingual
Athenahealth
Spanish
Medicare
Primary care
English
Clinic
High school diploma or GED
Senior care
CPT coding
Microsoft Outlook Calendar
2 years
Communication skills

Full Job Description

*Internal Title: Practice Operations Partner
*

Who is Gather Health?
We are a new and growing healthcare organization with a unique and innovative approach to healthcare. Our mission is to improve lives and communities through socially supported primary care for older adults. Our innovative business model allows our clinicians to treat the whole patient - not just their clinical needs. We do this by having a dedicated care team that supports our clinicians by addressing our patients’ social determinants of health and providing the highest quality of service possible. Our ultimate vision is creating generational health and equity for communities across the country, one patient at a time.

*
What is this role about?*
Similar roles in medical clinic settings would have titles such as “Practice Administrators” or “Practice Coordinators”. We call this role “Practice Operations Partner” because we see every member of our care team to be an equal level partner who contributes their unique sets of talents. The Practice Operations Partner will be the “face of our clinic”, since this will be the first person that our patients would interact with upon entering the facility. The individual will greet our patients as they walk in the door for their scheduled appointments, or to attend a social event. The administrative duties will include handling inbound/outbound calls, preparing insurance claims, handling the mail/faxes, coordinating transportation, etc. The Practice Operations Partner will work collaboratively with our primary care providers, patient liaisons, EMTs, and fellow clinic administrators, as part of the care-team model.

What are some of the day-to-day duties?
This clinic-based role will include, but not limited to, the following responsibilities:

Welcoming patients as they enter the clinic, and communicating their arrival to the relevant care-team members
Handling incoming calls and messages and appropriately addressing or triaging the requests such as appointment scheduling, form completion, medication refills, etc.
Initiating outbound administrative requests by phone and in writing, such as medical record requests and specialty appointment booking
Sorting and triaging incoming mail and faxes including scanning and e-filing documents
Providing information and facilitating office tours for patients interested in joining our practice
Assisting the Practice Operations Manager with administrative tasks, such as ordering of supplies, scheduling, etc.
Verifying patient insurance via phone or online and collecting applicable copays for services
Assisting with scheduling follow-up appointments and referral appointments
Assisting with scheduling transportation for our patients
Preparing and submitting accurate insurance claims within the required timeframes
Resolving claims issues with third party insurance carriers and facilitating requested information in a timely fashion
Engaging with patients and their family members/caretakers to resolve claim issues and other insurance hurdles
Providing additional documentation needed for timely claims processing, by conducting research and preparing for appeals
Providing support to colleagues as needed in a team-based environment to ensure our patients receive the highest quality of service and care possible
Additional duties as assigned

What are the requirements for this position?

High school diploma or G.E.D.
Minimum of two years of experience working a front desk function in a medical clinic
Strong interpersonal skills with experience working in settings requiring frequent communication via phone and in-person
Experience with basic office tools such as email, Outlook calendar, etc.
Strong verbal, written, and reading comprehension skills in English
Ability to work physically in a clinic 8am to 5pm Monday through Friday
Ability to work for any employer in the United States
Bilingual in Spanish

*
What are the preferred, “nice to have” requirements?*

Strong knowledge of Medicare billing and CPT coding
Experience with Athena or another Electronic Health Record software
Experience working in a primary care setting
Experience with seniors, under-served populations, individuals with disabilities or other complex social needs

What are the traits of someone most likely to succeed in this role?

Organized – manages time effectively and operates efficiently
Motivated – thrives in a busy environment
Friendly – people enjoy their company because of their joyful nature
Compassionate – they treat people with kindness
Patient – they are not easily frustrated or flustered
Resourceful – they are creative when it comes to problem solving
Positive – sees glass as is half full vs. half empty
Reliable – takes responsibilities seriously and always shows up on time

*
What are the location and hours for this position?*
This position will be for our Lynn, MA clinic which is open Monday – Friday from 8am to 5pm. Free parking onsite.

Why should I join Gather Health?

We are a mission-based organization that is passionate about changing the way seniors experience primary care
Our business model is unique and on the cutting-edge of the primary care industry
Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues
We are intentionally building a strong company culture and providing a compassionate and joyful work environment
The organization was conceptualized, founded, and launched by experienced co-founders with a track record of success in the healthcare space
We offer competitive pay and benefits for our Full-Time colleagues, including:

o Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period)
o 11 Paid Holidays
o Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
o Short and Long-Term disability insurance at no cost to you
o Basic life insurance coverage at no cost to you
o 401K plan with 100% match up to 4% of income
o Employee Assistance Program at no cost to you
o Free onsite parking
o Supplemental benefits available for discounted prices (legal services, Aflac, hospital indemnity, accidental death & dismemberment, etc.)

I’d like to know more – what’s the next step?
Great! An employment relationship is a two-way street – as much as we want to make sure to hire the right person, we want YOU to feel great about us too. Let’s start by first having an exploratory conversation (via Zoom or phone) and go from there.
Gather Health is an Equal Opportunity Employer. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

Job Type: Full-time

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front desk manager jobs in Cambridge, MA

Bilingual Medical Front Desk Receptionist - Lynn, MA

Retail Front End Supervisor

Front Desk Coordinator 2024-35 (full-time)

Medical Secretary- Trilingual

Clinic Manager - Lynnfield

Director of Front Office

Front Desk Receptionist (Weekends)

Assistant Director Front Office

Operations Manager

Rooms Operations Manager

Boston Area Front Desk Lead

Store Manager ($20-22/hr)

Guest Service Agent

Overnight Front Desk Associate

Concierge

Front Desk Agent

Office Administrator

Overnight Member Services Representative

Spa Receptionist (Part Time)

Front Desk/Receptionist - Part-Time (4 Days/Week)

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