689
call center manager jobs
DaBella —Boise, ID
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Long-term and short-term disability.
$55,000 a year
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10d
Gateway Foundation Inc —Naperville, IL
Gathers internal and external data to report on the performance, call volume, tracking and conversion rates of incoming calls for review by senior management.
$75,000 - $80,000 a year
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Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $60.2K - $76.3K a year
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Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Develop and implement strategies to enhance the overall customer service…
$67,000 - $89,000 a year
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MaxxSouth Broadband —Booneville, MS
Consistency in the implementation of all practices and procedures within the team. Coaching and motivation of their assigned team to meet and exceed where…
Estimated: $34.8K - $44.1K a year
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Cardiology and Vascular Associates, P.C. —Bloomfield Hills, MI
Manage and oversee the operations of the call center, ensuring efficient handling of incoming calls and inquiries.
From $18 an hour
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12d
Lightcurve ( formerly Rainier Connect) —Tacoma, WA
*Education:* Bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related field preferred.
$68,000 - $78,000 a year
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12d
Access Medical Laboratories —Jupiter, FL
Strong problem-solving skills to identify customer service issues and develop effective solutions that improve customer satisfaction.
$80,000 - $90,000 a year
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6d
Foodsmart —Remote
Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the whole family…
$120,000 - $140,000 a year
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11d
North Central Mental Health Services, Inc. —Columbus, OH
Attend and answer incoming direct or indirect calls to ensure call volume is answered at or above 90% within 20 seconds or less and assist callers by providing…
$26 an hour
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6d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving positive member experiences, and supporting their teams who operate in an omnichannel contact center…
$65,000 - $90,000 a year
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3d
Confidential —Austin, TX
Collaborate with senior management to develop and execute strategies for improving social media customer experience. Pay: From $60,000.00 per year.
From $60,000 a year
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9d
JDA Technical Services Group —Remote
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
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10d
Robert Half —Wilmington, DE
Handle and resolve escalated calls to reasonable conclusions. This person will serve as a training resource for the department, assist in monitoring the…
$45,000 - $55,000 a year
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2d
Holland Board of Public Works —Holland, MI
Bachelor’s degree in Business, Marketing, Accounting or related field; or equivalent education and experience. Manage the customer assistance programs.
$79,800 - $98,600 a year
TransPerfect —El Paso, TX
Assure compliance with all applicable federal and state statutes, including (but not limited to) HIPAA, FMLA, ADA, and OSHA. Manage financial plan for site.
Estimated: $82.7K - $105K a year
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AGR Group Nevada, LLC —Henderson, NV
Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Collaborate with cross-functional teams to implement quality…
$41,600 - $50,000 a year
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8d
Asbury —Denver, CO
Motivate, train, develop and reward employees. Must be able to manage a team, motivate and develop. Partner with technical schools to recruit technicians.
$200,000 - $300,000 a year
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FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
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ReminderMedia —King of Prussia, PA
Determine individual coaching strategies and training needs by listening to service calls daily and developing a strategy that fits the individual employee but…
$60,000 - $70,000 a year
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11d
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