20 Best Desktop Support Technician jobs (Hiring Now!)

Help Desk Tier 1
VIRASEC IT Support Services —Winchester, VA
Associates Degree in Information Technology or related field OR two (2) years of relevant experience. Provide remote technical support via phone and e-mail…
$40,000 a year
Quick Apply
1h
Field Technician
VIRASEC IT Support Services —Winchester, VA
The qualified candidate should have an active driver’s license, safe driving record, and reliable transportation. Associates Degree in an IT related field.
$35,000 a year
Quick Apply
1h
Technician I/II
Entre Technology Services —Billings, MT
Must have a valid driver’s license, insurance and reliable transportation. 1-2+ years helpdesk/field-onsite technical support experience providing complete…
From $38,000 a year
IT Technician
Great Wolf Lodge —Naples, FL
Administer and enforce GWR license agreements for compliance budgetary accuracy. Reporting directly to the IT Manager, technical support includes, but is not…
$22 an hour
Desktop Support Technician
InfiCare Solutions —Plymouth, MA
Be the liaison with Engineering teams collaborating for the resolution of complex desktop problems, communicating technical information, and implementing…
$27 - $28 an hour
Quick Apply
5h
Audio Visual Technician III
NMR Consulting —Huntsville, AL
Associate or Bachelor Degree in Engineering, Computer Science, or related field preferred. Must possess the following skills: in-depth knowledge of installation…
$70,000 - $80,000 a year
Intermediate Network Administrator
Binatech Software Inc —Williamsville, NY
This role also requires customer account ownership at a technical level, so clear written and verbal communication is a must, as well as an ability to translate…
$50,000 - $65,000 a year
Quick Apply
7d
IT Technician II
CRUMBACHER —Santa Fe, NM
Must have clean driving record. Minimum 2 years of IT work experience with at least 1 year of networking or help desk experience.
$50,000 - $60,000 a year
Quick Apply
6d
IT Help Desk Technician
American Promotional Events-TNT Fireworks —Florence, AL
Plan, prioritize and execute activity associated with incoming requests for support through the IT Helpdesk system. Help desk: 1 year (Preferred).
Estimated: $38.6K - $48.8K a year
Quick Apply
IT Support Technician
North American Mental Health Services —Redding, CA
In this role, you will be responsible for troubleshooting, parts replacement, system upgrades, configurations, and maintenance of Mac and PC desktops, laptops,…
$20 - $26 an hour
Quick Apply
IT Technician
Compounding Solutions, LLC —Lewiston, ME
You will also work with our testers and testing stations to provide level-1 support and resolve recurring issues, and as you gain experience provide…
Estimated: $38K - $48.2K a year
Quick Apply
Desktop Support Specialist
Colusa Indian Community Council —Colusa, CA
Must possess a valid California Drivers’ license. Install and provide technical assistance on security systems (e.g., indoor-outdoor cameras, biometric access…
Estimated: $46.2K - $58.5K a year
Quick Apply
3h
Service & Installation Technician
Eastern Propane —Franklin, MA
Valid licensing and certifications for propane and/or oil-fired equipment installation, service, and repair required. 3.5 Weeks Paid Time Off + Holidays.
$65,000 - $95,000 a year
Quick Apply
IT Support Technician II
Locke Systems Inc —Tacoma, WA
Staffing Helpdesk remote support shifts and triaging support phone calls. Duties will include a mix of field work onsite at customer locations and remote…
$25 - $30 an hour
Quick Apply
IT Deployment Technician
GTS Technology Solutions —Lewisville, TX
Prolonged use of computer and telephone; repetitive hand motions. Experience troubleshooting IT software and hardware issues. Unbox, asset tag, and case ipads.
$21 an hour
Quick Apply
Desktop Support Analyst
Cannon Search —Los Angeles, CA
Experience with hardware/software rollouts, migrations, and upgrades. Desktop support: 3 years (Required). 3+ years of IT Support/Desktop Support experience.
$65,000 - $75,000 a year
Quick Apply
14d
IT FIELD TECHNICIAN / DESKTOP, NETWORK, SERVER SUPPORT
Gant Systems —Atlanta, GA
Maintaining a high level of technical competence in Windows operating systems and networking-related technologies. Clear ticket notes for each ticket entry.
$50,000 - $68,000 a year
Quick Apply
1d
IT Technician
Apollo Computers Inc —Odessa, TX
Quickly prioritizing and responding to all client calls and emails, identifying problems and providing expedient technical assistance for all computer and phone…
From $20 an hour
Quick Apply
7d
IT Support Technician
Tatra Solutions, Inc. —Wheeler AAF, HI
Must have a minimum of one (1) year of verifiable job-related experience in help desk support and end user requirements, knowledge management and SharePoint…
$65,000 - $67,000 a year
Quick Apply
Desktop Support Technician (Tier I) - Hardware/Software - Helpdesk Experience
EduTech Group Business Unit —Buttonwillow, CA
Technology certification, Associate's or Bachelor's degree in computer science and/or a related technical field. Help desk: 1 year (Required).
$22 - $25 an hour
Quick Apply
4d

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Help Desk Tier 1

VIRASEC IT Support Services Winchester, VA

Quick Apply

Job Details

Full-time $40,000 a year 1 hour ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Growing experience
Google Suite
Operating systems
Computer Science
Software troubleshooting
Customer service
Windows
Microsoft Office
Driver's License
VoIP
Computer networking
Mac OS
IT
Computer skills
Associate's degree
2 years
Active Directory
Help desk
VPN

Full Job Description

VIRASEC is seeking a Help Desk Technician with two (2) or more years of relevant experience to join our growing dynamic team. The ideal candidate is punctual, reliable, and possesses excellent customer service skills. The Help Desk Technician must be able to effectively communicate technology-based terms to non-technical customers in a manner that remains courteous and professional at all times.

We are looking for someone who will excel in a fast-paced environment, is eager to learn from their peers, and is able to work effectively in a team atmosphere. The ideal job applicant will be a motivated self-starter who can not only work in a team but also independently to complete tasks with minimal supervision. Additionally, the ideal employee will have a strong understanding and knowledge of desktop and laptop hardware, a variety of software applications, email applications (mobile and desktop clients), and a strong understanding of Microsoft and MacOS operating systems.

Responsibilities and Duties:

Provide remote technical support via phone and e-mail using remote control software from our Winchester location.
Identify, Analyze, and Troubleshoot reported issues and provide users with appropriate solutions.
Take ownership of issues until they are resolved or appropriate to escalate.
Install, manage, and remove software on Windows and OSX based laptops and desktops.
Troubleshoot hardware and software problems remotely.
Update software, patches, and operating systems.
Install and troubleshoot VPN clients for remote users.
Setup, delete, and maintain users in Microsoft Windows Active Directory.
Setup, delete, and maintain users in Office 365 as well as on-premise Exchange environments.
Setup, delete, and maintain users in Google App G Suite for business and education.
Setup and troubleshoot e-mail issues for users on their workstations, as well as their mobile devices.
Create and update documentation of technical procedures and operations.
Participate in rotation of on-call duty shifts and assist with fieldwork as requested.

Required Qualifications, Experience, and Capabilities:

Associates Degree in Information Technology or related field OR two (2) years of relevant experience
2+ years’ experience on current computer Operating Systems (Microsoft Windows and Apple MacOS).
2+ years’ experience with computer networking.
Ability to effectively communicate with team members, customers, and vendors.
Ability to manage time and complete tasks/projects in an efficient and accurate manner.
Good organizational and note taking skills.
Must possess reliable transportation and be punctual and consistent with attendance.

Preferred Qualifications, Experience, and Capabilities:

Experience with Chromebooks and ChromeOS.
Experience with VoIP phone systems.
Experience with Office 365 and on-premise Exchange.
Experience with Google App G Suite for business and education.

About VIRASEC:

For over 20 years, VIRASEC has provided total outsourced IT services for small to mid-sized businesses, organizations, schools and municipalities. We are dedicated to providing superior customer service, which we achieve by maintaining a low client-to-technician ratio and employing experienced engineers who seek the most practical, effective, and complete solutions.

Job Benefits

Competitive Salary
Paid Time Off/Paid Holidays.
Individual and Family Health, Dental, and Vision Insurance Options.
401K Retirement Planning Options.
Room for growth within the Organization.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience level:

2 years

Schedule:

8 hour shift
Monday to Friday
On call
Weekends as needed

Experience:

Help desk: 2 years (Preferred)

License/Certification:

Driver's License (Required)

Ability to Commute:

Winchester, VA 22603 (Required)

Work Location: In person

Quick Apply

Desktop Support Technician jobs

Help Desk Tier 1

Field Technician

Technician I/II

IT Technician

Desktop Support Technician

Audio Visual Technician III

Intermediate Network Administrator

IT Technician II

IT Help Desk Technician

IT Support Technician

IT Technician

Desktop Support Specialist

Service & Installation Technician

IT Support Technician II

IT Deployment Technician

Desktop Support Analyst

IT FIELD TECHNICIAN / DESKTOP, NETWORK, SERVER SUPPORT

IT Technician

IT Support Technician

Desktop Support Technician (Tier I) - Hardware/Software - Helpdesk Experience

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