531
call center manager jobs
MHA Systems Inc —Bismarck, ND
Presently all calls are of an inbound nature. Required: BA/BS Degree in Business Management or related field or equivalent years’ experience.
From $65,000 a year
Quick Apply
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
Aroma360 —Boca Raton, FL
Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience). Utilize CRM and other sales tools to track sales activities, leads…
$90,000 - $100,000 a year
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StorageMart | MMS —Columbia, MO
Additionally, the Supervisor guides representatives in handling escalated questions and phone calls, oversees the queues and keeps phone representatives…
From $24 an hour
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First Technology Federal Credit Union —Rocklin, CA
Oversee daily contact center operations including but not limited to inbound and outbound calls, member escalations, and calls handled by our 3rd party contact…
$160,000 - $180,000 a year
Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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21h
Dior Construction —Bergenfield, NJ
Answer inbound calls and make outbound calls when service levels increase, leading by example and supporting the team during peak demand.
$70,000 - $110,000 a year
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MidLantic Urology —West Chester, PA
The Call Center Supervisor answers phones promptly and professionally, and is responsible for scheduling patient appointments, entering and updating patient…
Estimated: $44.4K - $56.2K a year
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Gateway Foundation Inc —Naperville, IL
Gathers internal and external data to report on the performance, call volume, tracking and conversion rates of incoming calls for review by senior management.
$75,000 - $80,000 a year
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Reno Sparks Cab Company —Reno, NV
Develop and implement call center procedures, policies and standards to improve efficiency and productivity. We offer a competitive salary package with room to…
$37,500 - $42,000 a year
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5d
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in customer service or a related field, demonstrating the ability to manage complex customer…
$65,000 - $75,000 a year
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MaxxSouth Broadband —Booneville, MS
Monitors sales data to ensure that the department hits its quotas and maintains proper customer experience KPIs by monitoring 100% of customer calls with an…
Estimated: $47.5K - $60.2K a year
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14d
Uline —Roberts, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
BCI Acrylic —Libertyville, IL
The main responsibility of the Call Center Floor Supervisor is to supervise daily operations and personnel aiming for maximum performance and cost-effectiveness…
$65,000 a year
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Harborstone Credit Union —Lakewood, WA
As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member calls you serve, as well as handle…
$22.38 - $25.58 an hour
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
$65,000 - $75,000 a year
Quick Apply
JDA Technical Services Group —Remote
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
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Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
Quick Apply
8d
Multi Sales —Anaheim, CA
Experience with PC based systems/applications, web tools, and MS Office. Successful candidates will have previous experience working in the manufacturing,…
$75,000 - $90,000 a year
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ARUZA PEST CONTROL —Charlotte, NC
Additional primary responsibilities of this role are to train new employees, handle escalation events with customers, review calls to ensure a standard is being…
Estimated: $55.5K - $70.3K a year
Quick Apply
13h
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