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call center manager jobs
DaBella —Boise, ID
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Long-term and short-term disability.
$55,000 a year
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StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
$65,000 - $75,000 a year
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JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
BCI Acrylic —Libertyville, IL
The main responsibility of the Call Center Floor Supervisor is to supervise daily operations and personnel aiming for maximum performance and cost-effectiveness…
$65,000 a year
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Reno Sparks Cab Company —Reno, NV
Develop and implement call center procedures, policies and standards to improve efficiency and productivity. We offer a competitive salary package with room to…
$37,500 - $42,000 a year
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5d
Asbury —Denver, CO
Motivate, train, develop and reward employees. Must be able to manage a team, motivate and develop. Partner with technical schools to recruit technicians.
$200,000 - $300,000 a year
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Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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1d
MaxxSouth Broadband —Booneville, MS
Monitors sales data to ensure that the department hits its quotas and maintains proper customer experience KPIs by monitoring 100% of customer calls with an…
Estimated: $47.5K - $60.2K a year
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14d
TotalMed —Parsippany, NJ
The Customer Service Supervisor answers agent questions regarding, policies, procedures, best practices or difficult calls, and handles difficult calls from…
$80,000 - $90,000 a year
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23h
Harborstone Credit Union —Lakewood, WA
As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member calls you serve, as well as handle…
$22.38 - $25.58 an hour
OneTouch Direct —Tampa, FL
Communicating performance targets and requirements to all the necessary parties responsible for driving results within the assigned program.
$41,600 - $52,000 a year
6d
Uline —Menomonie, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
Confidential —Phoenix, AZ
Free dental services for yourself and your dependents. The ideal candidate will have a call center background or management experience and is an excellent…
$43,000 - $55,000 a year
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Phaxis —Maple Shade, NJ
Determine strategies; need assessments, performance reviews, planning and cost benefit analysis. Accomplish organizational goals and comply with federal and…
$75,000 - $80,000 a year
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JDA Technical Services Group —Remote
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
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Partners in Care Foundation/Visiting Nurse Community Services —San Fernando, CA
B. co-develop and provide quality assurance on scripts, prepare performance planning and appraisal tools and evaluate employee’s performance based on…
From $80,000 a year
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13d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
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8d
UCI, Inc. —Irvine, CA
Work/life balance - your nights and weekends are your own. Manage a team of high-volume, outbound callers. 3+ years of experience in an outbound call center and…
$90,000 - $110,000 a year
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MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
4d
FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
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