672
call center manager jobs
Reliable Power Systems & Electrical Services —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
Quick Apply
6d
AGR Group Nevada, LLC —Henderson, NV
Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Ensure effective coaching and mentoring of new agents, ensuring…
$41,600 - $45,000 a year
Quick Apply
13d
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
StorageMart | MMS —Columbia, MO
Additionally, the Supervisor guides representatives in handling escalated questions and phone calls, oversees the queues and keeps phone representatives…
From $24 an hour
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PARAMOUNT BUILDERS, INC —Virginia Beach, VA
Actively monitor agent calls to coach and develop all agents to ensure the utmost customer experience. The Call Center Manager – Sales will manage a group of…
$60,000 - $70,000 a year
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2h
Levenger —Delray Beach, FL
Handle complex customer issues and escalated calls promptly. Develop rewards and recognition programs to motivate call center agents.
From $50,000 a year
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1d
Dior Construction —Bergenfield, NJ
Answer inbound calls and make outbound calls when service levels increase, leading by example and supporting the team during peak demand.
$70,000 - $110,000 a year
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Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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1d
Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in customer service or a related field, demonstrating the ability to manage complex customer…
$65,000 - $75,000 a year
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Aramark —Boston, MA
Bachelor?s Degree in appropriate field with 2-3 years of technical experience in the appropriate facility services environment required.
Estimated: $56.4K - $71.4K a year
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
Quick Apply
8d
TotalMed —Parsippany, NJ
The Customer Service Supervisor answers agent questions regarding, policies, procedures, best practices or difficult calls, and handles difficult calls from…
$80,000 - $90,000 a year
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1d
ITCON Services —Vienna, VA
Provide subject matter expertise in handling escalated customer calls as needed. Identify performance related issues, develop an action plan for improvement,…
Estimated: $48.4K - $61.3K a year
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3h
Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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4d
OneTouch Direct —Tampa, FL
Communicating performance targets and requirements to all the necessary parties responsible for driving results within the assigned program.
$20 - $25 an hour
8d
Reno Sparks Cab Company —Reno, NV
Develop and implement call center procedures, policies and standards to improve efficiency and productivity. We offer a competitive salary package with room to…
$37,500 - $42,000 a year
Quick Apply
6d
MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
5d
TennCare —Nashville, TN
Graduation from an accredited college or university with a bachelor's degree and/or experience equivalent to five years of professional level experience…
$5,508 a month
2h
Phaxis —Maple Shade, NJ
Determine strategies; need assessments, performance reviews, planning and cost benefit analysis. Accomplish organizational goals and comply with federal and…
$75,000 - $80,000 a year
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