20 Best Customer Service Representative jobs in Coconut Creek, FL (Hiring Now!)

Agent & Client Services Representative
UPCIC —Fort Lauderdale, FL
The inquires come primarily from inbound telephone calls. Note details of all calls and/or transactions on the policy or claim file.
Estimated: $39.7K - $50.3K a year
Call Center Manager
Confidential —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Identify trends; recommend strategies; & implement objectives to…
$65,000 - $70,000 a year
Quick Apply
10d
Call Center Operations Manager
Fusion BPO Services —Boca Raton, FL
It is linked to high level management and clients to develop, implement and manage operational standards and strategic plans to obtain the maximum benefit,…
$60,000 - $80,000 a year
Quick Apply
Client Relations Representative
Nation Safe Drivers —Boca Raton, FL
Performs root cause analysis of customer disputes and initiates corrective action with management to improve customer relations.
Estimated: $30K - $36K a year
Quick Apply
9d
Client Service Representative
Sales Management Firm —Davie, FL
Learn all client product knowledge and be able to answer consumer questions, overturn objections, and close a sale if needed.
$45,000 - $54,000 a year
Quick Apply
7d
Call Center Operations Manager
Nation Safe Drivers —Boca Raton, FL
Experience with Microsoft Excel and Call Center tools such as Avaya, CMS, Business Advocate, and Teleopti. Self-motivated and must excel in a minimally managed,…
Estimated: $44.5K - $56.4K a year
Quick Apply
10d
Enrollment Specialist
Turbo Debt —Fort Lauderdale, FL
Live inbound calls, scheduled appointments, always on the phone with a closable client, while having a 4-day work week. Salary $3,000 monthly + commission.
$40,000 - $150,000 a year
Quick Apply
Call Center Representative
Direct Auto Protection, LLC —Delray Beach, FL
Now hiring experienced and non-experienced Inbound Call Center Representatives. Automatic dialer, _Simply read the pitch, __*NO SELLING! No waiting to get paid.
$800 - $1,200 a week
Quick Apply
Manager, Workforce Management
Nation Safe Drivers —Boca Raton, FL
Implement and optimize the usage of Workforce Management tools to enhance the functionality, streamline operations, and improve efficiency.
Estimated: $54.1K - $68.5K a year
Quick Apply
8d
Night Customer Service - Part Time
Prime Line Distributors —Fort Lauderdale, FL
The Customer Service/Administrative Assistant performs routine clerical and administrative work such as answering telephones, receiving the public, providing…
From $18 an hour
Quick Apply
3d
Healthcare On-site Call Center Customer Service Rep- Bilingual Spanish
Integrated Home Care Services —Miramar, FL
As a customer service call agent, you will handle outbound telephonic calls ensuring positive patient experiences; liaison between our company and our patients;…
$17 an hour
Client Service Associate
Lifespan Financial Strategies —Weston, FL
Bachelor's degree in Finance, Business, or a related field preferred. Process client transactions, such as deposits, withdrawals, and account maintenance…
$55,000 a year
Quick Apply
Customer Service Representative Hiring Event 7/13 10a-1p
Reliable Power Systems —Deerfield Beach, FL
Manage inbound and outbound customer calls in a timely manner. Experience with handling escalated calls is a plus. Follow our customer engagement strategy.
$17 - $22 an hour
Quick Apply
2d
Customer Service Representative
Nation Safe Drivers —Boca Raton, FL
Must be very proficient with inbound and outbound calls. Handle a high volume of claims calls. Resolve customer requests and inquires via telephone and other…
$15 - $16 an hour
Quick Apply
3d
Customer Service Representative/Administrative Support
Clowns.com Inc —Deerfield Beach, FL
High school diploma or equivalent; a bachelor’s degree in Business Administration or a related field is a plus. Customer service: 1 year (Required).
$19 - $23 an hour
Quick Apply
3d
Service Appointment Scheduler / BDC- East Coast
Ed Morse Automotive Group —Delray Beach, FL
Make outbound calls to follow up with customers. Ensure all inbound service inquiries are answered promptly, professionally, and according to script.
Estimated: $30K - $33K a year
Quick Apply
Call Center Representative
Nation Safe Drivers —Boca Raton, FL
Must be very proficient with inbound and outbound calls. Handle a high volume of claims calls. Resolve customer requests and inquires via telephone and other…
Estimated: $30K - $35.6K a year
Quick Apply
3d
Environmental Laboratory - Managers, Analyst, Client Services, Courier
Advanced Environmental Laboratories, Inc —Florida
Training in sampling techniques, good driving record; valid driver’s license; attention to detail preferred. High school diploma or equivalent, AS or BS science…
Estimated: $54.6K - $69.2K a year
Quick Apply
Customer Service Representative
John the Plumber —Pompano Beach, FL
Manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools. Customer service: 1 year (Preferred).
From $16 an hour
Quick Apply
1d
Call - Center Customer Service Representative
Acme Health And Life Agency —Delray Beach, FL
Conduct outbound calls to follow up with customers or provide additional information as needed. Handle incoming customer inquiries via phone, email, and text…
From $25 an hour
Quick Apply
1d

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Agent & Client Services Representative

UPCIC - Fort Lauderdale, FL

Apply Now

Job Details

Full-time Estimated: $39.7K - $50.3K a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Underwriting
English
Microsoft Office
Communication skills
Personal Lines License

Full Job Description

Know your rights

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

Employment Eligibility (e-Verify):
English & Spanish
Right to work:
English
/
Spanish

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Agent & Client Services Representative is essentially an entry level customer service representative in training. Due to this being a trainee position, those in this role will receive frequent training, development and testing in order to become a Level I – Agent & Client Services Representative, which is a requirement. This role requires interaction with the agency force and clients to provide information and answer questions about products, services, and procedures as they relate to policies and claims. The inquires come primarily from inbound telephone calls.

The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Essential Job Functions

Handle high call volume
Answer questions about products, services, and processing procedures
Take payments on new and existing accounts
Note details of all calls and/or transactions on the policy or claim file.
Utilize our internal claims system to record, track and monitor insurance claims.
Resolve customer grievances
Respond to all inbound consumer and agent calls and written correspondences in a timely and professional manner
Manage and utilize time effectively to ensure the department meets the required service levels for improved customer satisfaction results
Adhere to policies and procedures of employee handbook
Perform other duties as assigned

Required Knowledge, Skills & Ability

Thorough knowledge of UPCIC underwriting/claims manuals, procedures, policy administration and workflow application
Reliable and consistent adherence to attendance policies
Excellent communication and interpersonal skills
Excellent reading comprehension
Ability to accomplish daily goals and meet performance targets
Ability to manage multiple tasks simultaneously
Ability to operate in various software programs simultaneously
Meet and exceed call quality expectations
Proficient in Microsoft Office including Word, Power Point and Excel
Must be able to pass a background check to acquire the Florida Personal Lines Insurance Agent License (20-44) or Florida General Lines Insurance Agent License (2-20)
Dedicated and separate high-speed Internet with at least 50 Mbps download and 10 Mbps upload speeds: DSL or Cable (no wireless or satellite ISPs allowed)

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time and the employee is expected to perform such other duties as may be assigned.

Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position.

Benefit Highlights

Industry leading medical, dental and vision insurance plan
401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
Generous PTO policy
Eligible for performance based bonuses

Apply Now

Customer Service Representative jobs in Coconut Creek, FL

Agent & Client Services Representative

Call Center Manager

Call Center Operations Manager

Client Relations Representative

Client Service Representative

Call Center Operations Manager

Enrollment Specialist

Call Center Representative

Manager, Workforce Management

Night Customer Service - Part Time

Healthcare On-site Call Center Customer Service Rep- Bilingual Spanish

Client Service Associate

Customer Service Representative Hiring Event 7/13 10a-1p

Customer Service Representative

Customer Service Representative/Administrative Support

Service Appointment Scheduler / BDC- East Coast

Call Center Representative

Environmental Laboratory - Managers, Analyst, Client Services, Courier

Customer Service Representative

Call - Center Customer Service Representative

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