670
call center manager jobs
Confidential —Pittsburgh, PA
The Call Center Manager will manage the day-to-day operations of our Customer Service team and manage the relationship and performance of our call center…
$75,000 - $85,000 a year
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1h
AGR Group Nevada, LLC —Henderson, NV
Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Ensure effective coaching and mentoring of new agents, ensuring…
$41,600 - $45,000 a year
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13d
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
Aroma360 —Boca Raton, FL
Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience). Utilize CRM and other sales tools to track sales activities, leads…
$90,000 - $100,000 a year
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Levenger —Delray Beach, FL
Handle complex customer issues and escalated calls promptly. Develop rewards and recognition programs to motivate call center agents.
From $50,000 a year
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1d
DaBella —Boise, ID
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Long-term and short-term disability.
$55,000 a year
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Darwill, Inc. —Woodstock, GA
Leading the implementation and management of enterprise contact center capabilities, this role drives the scaling of solutions across omni-channel inbound and…
Estimated: $81.6K - $103K a year
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Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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1d
Dream Team Marketing —Springfield, MO
The ideal candidate will be responsible for overseeing daily operations, and driving sales performance in a fast-paced call center environment.
From $16 an hour
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5d
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in customer service or a related field, demonstrating the ability to manage complex customer…
$65,000 - $75,000 a year
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ITCON Services —Vienna, VA
Provide subject matter expertise in handling escalated customer calls as needed. Identify performance related issues, develop an action plan for improvement,…
Estimated: $45.8K - $57.9K a year
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2h
Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
5d
TennCare —Nashville, TN
Graduation from an accredited college or university with a bachelor's degree and/or experience equivalent to five years of professional level experience…
$5,508 a month
2h
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
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8d
FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
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Aramark —Boston, MA
Bachelor?s Degree in appropriate field with 2-3 years of technical experience in the appropriate facility services environment required.
Estimated: $56.4K - $71.4K a year
OneTouch Direct —Tampa, FL
Communicating performance targets and requirements to all the necessary parties responsible for driving results within the assigned program.
$20 - $25 an hour
8d
Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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4d
Harborstone Credit Union —Lakewood, WA
As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member calls you serve, as well as handle…
$22.38 - $25.58 an hour
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