670
call center manager jobs
DaBella —Addison, TX
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Long-term and short-term disability.
$55,000 - $62,000 a year
First Technology Federal Credit Union —Rocklin, CA
Ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical, and member support teams.
$86,000 - $96,000 a year
West Coast Windows and Home Improvement —Corona, CA
Lead the recruitment and hiring of new employee's, conduct interviews and develop strategies to find talented individuals. Be on time and run morning meetings.
$18 - $24 an hour
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Sunbelt Home Solutions —Saint Petersburg, FL
Maintains 70% Demo rate on all issued leads. Works with the Rep Service Department and reviews all Canvassing leads to ensure next day confirmation of all…
$90,000 - $105,000 a year
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21h
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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18h
AGR Group Nevada, LLC —Henderson, NV
Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Collaborate with cross-functional teams to implement quality…
$41,600 - $50,000 a year
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Reno Sparks Cab Company —Reno, NV
Develop and implement call center procedures, policies and standards to improve efficiency and productivity. We offer a competitive salary package with room to…
$37,500 - $42,000 a year
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5d
Gateway Foundation Inc —Naperville, IL
Gathers internal and external data to report on the performance, call volume, tracking and conversion rates of incoming calls for review by senior management.
$75,000 - $80,000 a year
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StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
$65,000 - $75,000 a year
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UFCW EMPLOYERS BENEFITS PLANS OF NORTHERN CA —Concord, CA
Supervises call center leads, call center, and front desk representatives. Member Services: A phone unit responsible for answering Health & Welfare benefits…
$80,261 - $108,560 a year
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5d
Confidential —Phoenix, AZ
Free dental services for yourself and your dependents. The ideal candidate will have a call center background or management experience and is an excellent…
$43,000 - $55,000 a year
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14d
OneTouch Direct —Tampa, FL
Communicating performance targets and requirements to all the necessary parties responsible for driving results within the assigned program.
$41,600 - $52,000 a year
6d
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in customer service or a related field, demonstrating the ability to manage complex customer…
$65,000 - $75,000 a year
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Partners in Care Foundation/Visiting Nurse Community Services —San Fernando, CA
B. co-develop and provide quality assurance on scripts, prepare performance planning and appraisal tools and evaluate employee’s performance based on…
From $80,000 a year
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13d
MaxxSouth Broadband —Booneville, MS
Monitors sales data to ensure that the department hits its quotas and maintains proper customer experience KPIs by monitoring 100% of customer calls with an…
Estimated: $47.5K - $60.2K a year
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13d
JDA Technical Services Group —Remote
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
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Fortress Foundation Solutions —Forest, VA
Document and communicate all support interactions, handle data entry, mailers, and outbound campaign calls. We are looking for a Customer Care Manager who will…
$40,000 - $45,000 a year
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13d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
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7d
MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
4d
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