669
call center manager jobs
PARAMOUNT BUILDERS, INC —Virginia Beach, VA
Actively monitor agent calls to coach and develop all agents to ensure the utmost customer experience. The Call Center Manager – Sales will manage a group of…
$60,000 - $70,000 a year
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1h
Confidential —Pittsburgh, PA
The Call Center Manager will manage the day-to-day operations of our Customer Service team and manage the relationship and performance of our call center…
$75,000 - $85,000 a year
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1h
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
Aroma360 —Boca Raton, FL
Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience). Utilize CRM and other sales tools to track sales activities, leads…
$90,000 - $100,000 a year
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StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
Estimated: $63.6K - $80.6K a year
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1h
Uline —Roberts, WI
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary…
$25 - $30 an hour
6d
Washington Metropolitan Area Transit Authority —Maryland
Develops and updates telephone answering device messages. Incumbent manages team performance by conducting quality monitoring of calls, side-by-side coaching,…
Estimated: $82.6K - $105K a year
Harborstone Credit Union —Lakewood, WA
As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member calls you serve, as well as handle…
$22.38 - $25.58 an hour
Dior Construction —Bergenfield, NJ
Answer inbound calls and make outbound calls when service levels increase, leading by example and supporting the team during peak demand.
$70,000 - $110,000 a year
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Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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1d
First Technology Federal Credit Union —Rocklin, CA
Oversee daily contact center operations including but not limited to inbound and outbound calls, member escalations, and calls handled by our 3rd party contact…
$160,000 - $180,000 a year
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
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8d
ITCON Services —Vienna, VA
Provide subject matter expertise in handling escalated customer calls as needed. Identify performance related issues, develop an action plan for improvement,…
Estimated: $45.8K - $57.9K a year
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2h
Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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4d
TennCare —Nashville, TN
Graduation from an accredited college or university with a bachelor's degree and/or experience equivalent to five years of professional level experience…
$5,508 a month
2h
OneTouch Direct —Tampa, FL
Communicating performance targets and requirements to all the necessary parties responsible for driving results within the assigned program.
$20 - $25 an hour
8d
North Central Mental Health Services, Inc. —Columbus, OH
Attend and answer incoming direct or indirect calls to ensure call volume is answered at or above 90% within 20 seconds or less and assist callers by providing…
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MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
5d
Confidential —Topeka, KS
Valid driver’s license and clear driving record. The *Service Manager* will support and develop staff while assisting in building and representing the…
Estimated: $91.3K - $116K a year
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1h
Fortress Foundation Solutions —Forest, VA
Document and communicate all support interactions, handle data entry, mailers, and outbound campaign calls. We are looking for a Customer Care Manager who will…
$40,000 - $45,000 a year
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14d
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