20 Best front desk agent jobs in Denver, CO (Hiring Now!)

guest service agent
Hyatt Place —Greenwood Village, CO
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and…
Estimated: $31.9K - $40.4K a year
1h
Guest Services Agent
Renaissance Hotel —Denver, CO
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and…
From $19 an hour
Front Desk Receptionist
DSKB Plumbing + Tile —Denver, CO
Answer and direct phone calls promptly. Prior experience in a front desk or customer-facing role preferred. The ideal candidate will be responsible for managing…
$18 - $24 an hour
Quick Apply
3d
Guest Service Agent
Hampton Inn —Louisville, CO
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and…
Estimated: $30.8K - $39K a year
Front Desk Sales Associate
Row House Fitness —Edgewater, CO
We are looking to fill an morning shifts (6am-8:30am or 9am) and evening shift (4pm - 8pm) as well as additional weekend hours (7:30am - 12pm).
$15 - $18 an hour
Quick Apply
Part Time Guest Service Agent
High Plains Hotel —Denver, CO
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and…
Estimated: $32.3K - $40.9K a year
Front Desk Receptionist/Scheduler
Aspen Family Care —Highlands Ranch, CO
This is a great entry level position for someone looking into the medical field! Our busy family practice is hiring a part time front desk person.
$17 - $18 an hour
Quick Apply
6d
PT Night Auditor / Guest Service Agent
High Plains Hotel —Denver, CO
A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred. Prepare and distribute the Daily Flash Report.
Estimated: $32.9K - $41.6K a year
Medical Receptionist/Front Desk
NatureMed —Boulder, CO
Answer phone calls and direct inquiries to the appropriate personnel. Medical receptionist: 2 years (Preferred). Assist with administrative tasks as needed.
$19 - $21 an hour
Quick Apply
8d
Medical Receptionist/Front Desk
Medical Specialty Practice —Denver, CO
As an ambassador for the practice, the top focus of this position is outstanding customer service skills, enthusiasm, and a pleasant demeanor for greeting and…
$19 - $20 an hour
Quick Apply
Front Desk Agent (Part-Time) - Hilton Denver City Center
Hilton —Denver, CO
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver…
From $18.50 an hour
Quick Apply
Front Desk Agent
Holiday Inn Denver East - Hersha Hospitality Management —Denver, CO
Previous experience in front desk operations or guest services preferred. Maintain a clean and organized front desk area. Check guests in and out efficiently.
$19 - $21 an hour
Quick Apply
1d
Night Auditor - DoubleTree by Hilton - Aurora, CO
O'Reilly Hospitality Management, LLC —Aurora, CO
Takes the initiative to greet guests in a friendly and warm manner. Hotel front desk experience preferred. Attend and actively participates in all front office…
$21 an hour
Quick Apply
PM Front Desk Agent- Full time
Crescent Hotels & Resorts LLC —Denver, CO
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver…
Estimated: $33.7K - $42.7K a year
Quick Apply
Front Desk Attendant I
Colorado Coalition for the Homeless —Denver, CO
The Colorado Coalition for the Homeless currently seeks a Front Desk Attendant who will be required to answer the office phone, meet, greet, screen, direct, and…
$20.64 - $24.28 an hour
Quick Apply
Front Desk Agent
The Curtis Hotel —Denver, CO
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with…
$19 an hour
Quick Apply
Front Desk Agent
Sonesta Denver Downtown —Denver, CO
Register guests, issue room keys, and provide information on hotel services and room location. Responsible to maintain the security of cash, credit card…
$19.00 - $19.50 an hour
Quick Apply
4d
Front Desk/Host
Dave & Buster's —Denver, CO
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming.
$18.29 - $19.00 an hour
Dental Front Desk Receptionist
Comfort Dental —Denver, CO
The responsibilities for this position includes: greet and welcome patients as they enter and exit, answering phone calls, scheduling patients, check in…
$20 - $30 an hour
Quick Apply
1d
Part Time-Night Auditor - Holiday Inn Express
The Brown Palace Hotel and Spa —Denver, CO
Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
$20.50 an hour
6d

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guest service agent

Hyatt Place - Greenwood Village, CO

Apply Now

Job Details

Full-time Estimated: $31.9K - $40.4K a year 1 hour ago

Qualifications

Customer service
English
Trade school
Computer skills
Under 1 year

Full Job Description

City, State:

Greenwood Village, Colorado

The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operate the front desk according to standard operating procedures and with exceptional guest service.
Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.
Check registration (folio) cards for completeness, accuracy, and legibility.
Maintain accurate cash sheet. Responsible for cash drawer balancing.
Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting.
Know emergency procedures and how to respond.
Never say a guest’s room number out loud.
Be knowledgeable of hotel promotions.
Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms.
Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is.
Complete daily reports, audits correspondences etc. as required by your shift.
Keep lobby and office area clean at all times,
Set wake-up calls as dictated by your shift.
Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day.
Take and confirm credit cards for validity and acceptability.
Lock and secure area if leaving the front desk, even if it is for a moment!
Create incident reports for guest injuries / issues when required.
Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner.
Take and record reservations with accuracy. Confirm as requested.
Resolve guest complaints.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

Asks for and offers help when needed.
Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to speak English fluently.
Ability to interpret and perform basic computer and POS system functions.

WORK ENVIRONMENT:

The work environment normally entails the following:

Indoor work environment
May be exposed to and use of cleaning chemicals throughout the shift
Minimal to moderate noise levels consistent with hotel environment

Top of Form

PHYSICAL DEMANDS:

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to:

Stand more than 2/3 of the time
Walk less than 1/3 of the time
Sit less than 1/3 of the time
Lift up to 15 lbs
Push / pull up to 10 pounds

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Apply Now

front desk agent jobs in Denver, CO

guest service agent

Guest Services Agent

Front Desk Receptionist

Guest Service Agent

Front Desk Sales Associate

Part Time Guest Service Agent

Front Desk Receptionist/Scheduler

PT Night Auditor / Guest Service Agent

Medical Receptionist/Front Desk

Medical Receptionist/Front Desk

Front Desk Agent (Part-Time) - Hilton Denver City Center

Front Desk Agent

Night Auditor - DoubleTree by Hilton - Aurora, CO

PM Front Desk Agent- Full time

Front Desk Attendant I

Front Desk Agent

Front Desk Agent

Front Desk/Host

Dental Front Desk Receptionist

Part Time-Night Auditor - Holiday Inn Express

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