563
call center manager jobs
Nation Safe Drivers —Boca Raton, FL
Experience with Microsoft Excel and Call Center tools such as Avaya, CMS, Business Advocate, and Teleopti. Self-motivated and must excel in a minimally managed,…
Estimated: $47.6K - $60.3K a year
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13d
LOWELL COMMUNITY HEALTH CENTER —Lowell, MA
Minimum of 5 years of experience in call center management, customer service, or a related field. Bachelor's degree in business administration, Operations…
Estimated: $60.2K - $76.2K a year
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5d
First Technology Federal Credit Union —Rocklin, CA
Ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical, and member support teams.
$86,000 - $96,000 a year
Cleaner's Supply —Conklin, NY
Conduct regular monitoring and evaluation of calls and customer interactions. Bachelor’s degree in business administration, management, or a related field …
$60,000 - $70,000 a year
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6d
BCI Acrylic —Libertyville, IL
The main responsibility of the Call Center Floor Supervisor is to supervise daily operations and personnel aiming for maximum performance and cost-effectiveness…
$65,000 a year
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9d
Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$63,000 - $75,000 a year
4d
Gateway Foundation Inc —Naperville, IL
Gathers internal and external data to report on the performance, call volume, tracking and conversion rates of incoming calls for review by senior management.
$75,000 - $80,000 a year
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Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $60.2K - $76.3K a year
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OSS Health —York, PA
They develop objectives for a call center’s day-to-day operations and analyze call center statistics to ensure that these objectives are met.
Estimated: $54.4K - $68.9K a year
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General Physician, P.C. —Buffalo, NY
Bachelors degree in Business Administration, Healthcare Administration, or a related field or equivalent experience required. No nights, weekends, or holidays!
$68,000 - $80,000 a year
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Lightcurve ( formerly Rainier Connect) —Tacoma, WA
*Education:* Bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related field preferred.
$68,000 - $78,000 a year
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12d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving positive member experiences, and supporting their teams who operate in an omnichannel contact center…
$65,000 - $90,000 a year
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4d
North Central Mental Health Services, Inc. —Columbus, OH
Attend and answer incoming direct or indirect calls to ensure call volume is answered at or above 90% within 20 seconds or less and assist callers by providing…
$26 an hour
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6d
MetaSource —Bristol, PA
Monitor and Guide: Observe service calls to ensure employee tone, technical accuracy, and conformity to company policies and procedures.
$20 an hour
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Pinpoint Scaling —Remote
Perform onboarding calls with new clients to get them acquainted with our process. Review campaign data and identify trends to develop strategic recommendations…
$4,000 - $6,000 a month
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11d
Kris Lindahl Real Estate —Roseville, MN
Create a Lead Manager training schedule for topics, areas to focus on, facilitation and guests. Track and monitor inbound leads per rep to ensure efficiency of…
From $75,000 a year
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10d
Qualfon —Highland Park, MI
Handle escalated customer calls and complex Issues, providing resolutions and exceptional service. Oversee the accuracy of customer records and data entry.
Up to $22 an hour
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2d
1-800 Busy Dog Basement Technologies —Walpole, MA
In this role, you will be responsible for managing inbound and outbound calls related to Web leads, optimizing sales & service team schedules & routes, all…
$45,000 - $65,000 a year
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2d
JDA Technical Services Group —Remote
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
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10d
Lake Express —Milwaukee, WI
This includes: booking and processing reservations, issuing boarding passes, answering customer inquiries, providing security, assisting passenger boarding, and…
$17 an hour
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