20 Best Customer Service Representative jobs in Coral Springs, FL (Hiring Now!)

Agent & Client Services Representative
UPCIC —Fort Lauderdale, FL
The inquires come primarily from inbound telephone calls. Note details of all calls and/or transactions on the policy or claim file.
Estimated: $39.7K - $50.3K a year
Customer Service Representative (Bilingual) Onsite at Deerfield Beach, FL.
SKNV Pharmacy, LLC —Deerfield Beach, FL
Upwards of 100+ incoming and outgoing calls per day taking payments, answering questions, and helping patient in any way including, payments, calling doctors’…
$16 - $17 an hour
Quick Apply
12d
Marketing Contact Center Representative
Universal Property & Casualty Insurance Co —Fort Lauderdale, FL
Accomplish daily goals and perform other duties as assigned including inbound and outbound phone calls. Deliver concise, valuable feedback regarding daily…
From $19 an hour
Quick Apply
Banking Customer Service Representative - Onsite - North Lauderdale FL
Teleperformance USA —North Lauderdale, FL
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Respond to requests for assistance and/or possible…
Estimated: $30.1K - $38.1K a year
12d
Client Relations Representative
Nation Safe Drivers —Boca Raton, FL
Performs root cause analysis of customer disputes and initiates corrective action with management to improve customer relations.
Estimated: $31.2K - $39.5K a year
Quick Apply
12d
Client Service Representative
Sales Management Firm —Davie, FL
Learn all client product knowledge and be able to answer consumer questions, overturn objections, and close a sale if needed.
$45,000 - $54,000 a year
Quick Apply
10d
Customer Service Representative
National Floors Direct —Boca Raton, FL
You will be responsible for handling all inbound communications, phone calls and emails, regarding the resolution of customer issues.
From $18 an hour
Quick Apply
Customer Service Representative
Julius Meinl North America LLC —Pompano Beach, FL
Valid state driver’s license and clean driving record. Answering the main line for calls and emails related to the business.
Up to $19.97 an hour
Quick Apply
Call Center Representative
National Floors Direct —Boca Raton, FL
You will be responsible receiving inbound calls and making outbound calls from customers regarding their needs for new floor-coverings.
$40,000 - $50,000 a year
Quick Apply
Group Operations Representative
Margaritaville At Sea —Deerfield Beach, FL
_General Description:_ To sell Margaritaville at Sea cruises directly to our consumers cultivating and maintaining customer relationships, including inbound…
$18.27 - $23.08 an hour
Quick Apply
Customer Service Associate
Wawa —Coral Springs, FL
Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.
Estimated: $30K - $34.5K a year
Technical Support Supervisor
Ranger Technical Resources —Tamarac, FL
Bachelor’s degree in Computer science, Information Technology, or a related field (or equivalent work experience). Document workflow and work procedures.
$72,000 - $88,000 a year
Quick Apply
4d
Remote Customer Service Representative
Worxweb Solutions —Boca Raton, FL
Provide top-tier customer service through inbound phone calls, video calls, and live chats. Engage in training and certification courses to ensure excellence in…
$40,000 - $60,000 a year
Quick Apply
Customer Service Representative
Redi Carpet —Coral Springs, FL
Assist with processing credit card sales. Constant communication installation managers and salespersons. 1+ years of customer service experience.
Estimated: $31.4K - $39.7K a year
Quick Apply
2d
Customer Success Specialist
EVOLV —Fort Lauderdale, FL
Proficiency in customer success software and CRM tools. Serve as the primary point of contact for customers, addressing any issues or concerns promptly and…
From $17 an hour
Quick Apply
3d
Customer Care Professional - Membership Rewards
Amex —Sunrise, FL
Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving…
$20.00 - $21.65 an hour
4d
Customer Experience Specialist
Salt Money —Miami, FL
Bachelor's degree or a related field. Strong knowledge of payment processing solutions, including payment gateways, virtual terminals, mobile payments, and e…
$40,000 - $47,000 a year
Quick Apply
Customer Care Professional- Consumer Product Services
Amex —Sunrise, FL
Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving…
$20.00 - $21.65 an hour
12d
Brand Ambassador
KAI Marketing Group —Fort Lauderdale, FL
Comprehensive Training and Management Training. Must have a car, access to it daily.
$700 - $1,200 a week
Quick Apply
Customer Care Pro - Servicemember Civil Relief Act (SCRA)
Amex —Sunrise, FL
Proficiency with Microsoft Office tools. As a member of the Servicemember Civil Relief Act/Military Lending Act (SCRA/MLA) Operations team, you will be…
$20.00 - $33.65 an hour
12d

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Agent & Client Services Representative

UPCIC - Fort Lauderdale, FL

Apply Now

Job Details

Full-time Estimated: $39.7K - $50.3K a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Underwriting
English
Microsoft Office
Communication skills
Personal Lines License

Full Job Description

Know your rights

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

Employment Eligibility (e-Verify):
English & Spanish
Right to work:
English
/
Spanish

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Agent & Client Services Representative is essentially an entry level customer service representative in training. Due to this being a trainee position, those in this role will receive frequent training, development and testing in order to become a Level I – Agent & Client Services Representative, which is a requirement. This role requires interaction with the agency force and clients to provide information and answer questions about products, services, and procedures as they relate to policies and claims. The inquires come primarily from inbound telephone calls.

The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Essential Job Functions

Handle high call volume
Answer questions about products, services, and processing procedures
Take payments on new and existing accounts
Note details of all calls and/or transactions on the policy or claim file.
Utilize our internal claims system to record, track and monitor insurance claims.
Resolve customer grievances
Respond to all inbound consumer and agent calls and written correspondences in a timely and professional manner
Manage and utilize time effectively to ensure the department meets the required service levels for improved customer satisfaction results
Adhere to policies and procedures of employee handbook
Perform other duties as assigned

Required Knowledge, Skills & Ability

Thorough knowledge of UPCIC underwriting/claims manuals, procedures, policy administration and workflow application
Reliable and consistent adherence to attendance policies
Excellent communication and interpersonal skills
Excellent reading comprehension
Ability to accomplish daily goals and meet performance targets
Ability to manage multiple tasks simultaneously
Ability to operate in various software programs simultaneously
Meet and exceed call quality expectations
Proficient in Microsoft Office including Word, Power Point and Excel
Must be able to pass a background check to acquire the Florida Personal Lines Insurance Agent License (20-44) or Florida General Lines Insurance Agent License (2-20)
Dedicated and separate high-speed Internet with at least 50 Mbps download and 10 Mbps upload speeds: DSL or Cable (no wireless or satellite ISPs allowed)

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time and the employee is expected to perform such other duties as may be assigned.

Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position.

Benefit Highlights

Industry leading medical, dental and vision insurance plan
401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
Generous PTO policy
Eligible for performance based bonuses

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Customer Service Representative jobs in Coral Springs, FL

Agent & Client Services Representative

Customer Service Representative (Bilingual) Onsite at Deerfield Beach, FL.

Marketing Contact Center Representative

Banking Customer Service Representative - Onsite - North Lauderdale FL

Client Relations Representative

Client Service Representative

Customer Service Representative

Customer Service Representative

Call Center Representative

Group Operations Representative

Customer Service Associate

Technical Support Supervisor

Remote Customer Service Representative

Customer Service Representative

Customer Success Specialist

Customer Care Professional - Membership Rewards

Customer Experience Specialist

Customer Care Professional- Consumer Product Services

Brand Ambassador

Customer Care Pro - Servicemember Civil Relief Act (SCRA)

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