677
call center manager jobs
Employment & Training Centers, Inc. —Houston, TX
This position manages the resolution of escalated calls and inquiries. Ensures inventory and processed transactions align with financial reports and protocols.
$63,000 - $67,000 a year
Quick Apply
1h
PARAMOUNT BUILDERS, INC —Virginia Beach, VA
Actively monitor agent calls to coach and develop all agents to ensure the utmost customer experience. The Call Center Manager – Sales will manage a group of…
$60,000 - $70,000 a year
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3h
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
StorageMart | MMS —Columbia, MO
Additionally, the Supervisor guides representatives in handling escalated questions and phone calls, oversees the queues and keeps phone representatives…
From $24 an hour
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Confidential —Indianapolis, IN
This position will have 10-15 direct reports that are all front line team members responsible for talking with customers to schedule appointments, handle…
$90,000 - $125,000 a year
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8d
Inktel Contact Center Solutions —Texas
Lead a team of 15- 30 agents; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions,…
$22 an hour
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4d
Harborstone Credit Union —Lakewood, WA
As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member calls you serve, as well as handle…
$22.38 - $25.58 an hour
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
Estimated: $63.6K - $80.6K a year
Quick Apply
3h
First Technology Federal Credit Union —Rocklin, CA
Oversee daily contact center operations including but not limited to inbound and outbound calls, member escalations, and calls handled by our 3rd party contact…
$160,000 - $180,000 a year
Advanced Call Center Technologies, LLC —Harlingen, TX
Monitors associate’s calls to ensure employee is meeting demeanor, accuracy, and conformity to company and client policies. Call Center: 2 years (Preferred).
Estimated: $37.4K - $47.4K a year
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StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in customer service or a related field, demonstrating the ability to manage complex customer…
$65,000 - $75,000 a year
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Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
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8d
Reno Sparks Cab Company —Reno, NV
Develop and implement call center procedures, policies and standards to improve efficiency and productivity. We offer a competitive salary package with room to…
$37,500 - $42,000 a year
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6d
TotalMed —Parsippany, NJ
The Customer Service Supervisor answers agent questions regarding, policies, procedures, best practices or difficult calls, and handles difficult calls from…
$80,000 - $90,000 a year
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1d
Phaxis —Maple Shade, NJ
Determine strategies; need assessments, performance reviews, planning and cost benefit analysis. Accomplish organizational goals and comply with federal and…
$75,000 - $80,000 a year
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Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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4d
UCI, Inc. —Irvine, CA
Work/life balance - your nights and weekends are your own. Manage a team of high-volume, outbound callers. 3+ years of experience in an outbound call center and…
$90,000 - $110,000 a year
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Valora Medical Group —Irving, TX
Monitor after hour calls through phone answering service vendor. This individual will develop and implement best practices, focused customer-centric approaches,…
Estimated: $51.4K - $65.1K a year
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5d
OneTouch Direct —Tampa, FL
Communicating performance targets and requirements to all the necessary parties responsible for driving results within the assigned program.
$20 - $25 an hour
8d
MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
5d
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