665
call center manager jobs
DaBella —Addison, TX
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Long-term and short-term disability.
$55,000 - $62,000 a year
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
$65,000 - $75,000 a year
Quick Apply
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
Quick Apply
7d
Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
Quick Apply
1d
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in customer service or a related field, demonstrating the ability to manage complex customer…
$65,000 - $75,000 a year
Quick Apply
Reliable Power Systems & Electrical Services —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
Quick Apply
6d
Darwill, Inc. —Woodstock, GA
Leading the implementation and management of enterprise contact center capabilities, this role drives the scaling of solutions across omni-channel inbound and…
Estimated: $81.6K - $103K a year
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Lake Express —Milwaukee, WI
This includes: booking and processing reservations, issuing boarding passes, answering customer inquiries, providing security, assisting passenger boarding, and…
$17 an hour
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FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
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MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
5d
Reno Sparks Cab Company —Reno, NV
Develop and implement call center procedures, policies and standards to improve efficiency and productivity. We offer a competitive salary package with room to…
$37,500 - $42,000 a year
Quick Apply
5d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
Quick Apply
8d
Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
Quick Apply
4d
Harborstone Credit Union —Lakewood, WA
As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member calls you serve, as well as handle…
$22.38 - $25.58 an hour
Renewal by Andersen | Esler Companies —Northborough, MA
Previous call center coach or supervisor experience in an Inside Sales Center. Assist staff to deliver our methodology. A proven track record of closing sales.
$60,000 - $95,000 a year
Quick Apply
ARUZA PEST CONTROL —Charlotte, NC
Additional primary responsibilities of this role are to train new employees, handle escalation events with customers, review calls to ensure a standard is being…
Estimated: $55.5K - $70.3K a year
Quick Apply
18h
Fortress Foundation Solutions —Forest, VA
Document and communicate all support interactions, handle data entry, mailers, and outbound campaign calls. We are looking for a Customer Care Manager who will…
$40,000 - $45,000 a year
Quick Apply
14d
LendingTree —Seattle, WA
Assist with call volume by taking Inbound/Outbound calls as needed. Ability to identify strengths and weaknesses of the team; mentor and assist with developing…
$75,000 - $80,000 a year
Quick Apply
1d
Brightree —Remote
Serves as mentor to Customer Service Representatives and enables them to develop their abilities, including identify issues through the monitoring of queues,…
$72,000 - $108,000 a year
6d
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