740
call center manager jobs
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
Levenger —Delray Beach, FL
Handle complex customer issues and escalated calls promptly. Develop rewards and recognition programs to motivate call center agents.
From $50,000 a year
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20h
Aroma360 —Boca Raton, FL
Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience). Utilize CRM and other sales tools to track sales activities, leads…
$90,000 - $100,000 a year
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Reliable Power Systems & Electrical Services —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
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5d
First Technology Federal Credit Union —Rocklin, CA
Oversee daily contact center operations including but not limited to inbound and outbound calls, member escalations, and calls handled by our 3rd party contact…
$160,000 - $180,000 a year
Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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1d
Uline —Roberts, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
Dior Construction —Bergenfield, NJ
Answer inbound calls and make outbound calls when service levels increase, leading by example and supporting the team during peak demand.
$70,000 - $110,000 a year
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Harborstone Credit Union —Lakewood, WA
As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member calls you serve, as well as handle…
$22.38 - $25.58 an hour
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
$65,000 - $75,000 a year
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TotalMed —Parsippany, NJ
The Customer Service Supervisor answers agent questions regarding, policies, procedures, best practices or difficult calls, and handles difficult calls from…
$80,000 - $90,000 a year
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22h
Advanced Call Center Technologies, LLC —Harlingen, TX
Monitors associate’s calls to ensure employee is meeting demeanor, accuracy, and conformity to company and client policies. Call Center: 2 years (Preferred).
Estimated: $37.4K - $47.4K a year
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Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
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8d
Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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3d
First Technology Federal Credit Union —Rocklin, CA
Ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical, and member support teams.
$86,000 - $96,000 a year
OneTouch Direct —Tampa, FL
Communicating performance targets and requirements to all the necessary parties responsible for driving results within the assigned program.
$41,600 - $52,000 a year
6d
Integrity Home Exteriors —Toledo, OH
Previous call center or sales experience. Coach and manage our 8-10 person call center team. Call center: 2 years (Preferred).
$55,000 - $60,000 a year
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Advance Communications, Inc. —Farmington, CT
We are looking for friendly and reliable Call Center Supervisors to handle both inbound and outbound calls in our fast paced call center/answering service.
$16.50 - $19.00 an hour
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8d
MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
4d
FreedomCare —Remote
Continuously conduct qualitative audits of calls, chatters, call logs, and emails to Caregivers; and effectively provide feedback to ensure that the most…
$23 - $27 an hour
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