523
call center manager jobs
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
Reliable Power Systems & Electrical Services —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
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6d
UFCW EMPLOYERS BENEFITS PLANS OF NORTHERN CA —Concord, CA
Supervises call center leads, call center, and front desk representatives. Member Services: A phone unit responsible for answering Health & Welfare benefits…
$80,261 - $108,560 a year
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5d
MidLantic Urology —West Chester, PA
The Call Center Supervisor answers phones promptly and professionally, and is responsible for scheduling patient appointments, entering and updating patient…
Estimated: $44.4K - $56.2K a year
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Confidential —Indianapolis, IN
This position will have 10-15 direct reports that are all front line team members responsible for talking with customers to schedule appointments, handle…
$90,000 - $125,000 a year
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8d
Washington Metropolitan Area Transit Authority —Maryland
Develops and updates telephone answering device messages. Incumbent manages team performance by conducting quality monitoring of calls, side-by-side coaching,…
Estimated: $82.6K - $105K a year
Harborstone Credit Union —Lakewood, WA
As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member calls you serve, as well as handle…
$22.38 - $25.58 an hour
Uline —Roberts, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
First Technology Federal Credit Union —Rocklin, CA
Oversee daily contact center operations including but not limited to inbound and outbound calls, member escalations, and calls handled by our 3rd party contact…
$160,000 - $180,000 a year
Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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1d
Reno Sparks Cab Company —Reno, NV
Develop and implement call center procedures, policies and standards to improve efficiency and productivity. We offer a competitive salary package with room to…
$37,500 - $42,000 a year
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5d
Advanced Call Center Technologies, LLC —Harlingen, TX
Monitors associate’s calls to ensure employee is meeting demeanor, accuracy, and conformity to company and client policies. Call Center: 2 years (Preferred).
Estimated: $37.4K - $47.4K a year
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OneTouch Direct —Tampa, FL
Communicating performance targets and requirements to all the necessary parties responsible for driving results within the assigned program.
$41,600 - $52,000 a year
7d
Rightway Healthcare —Denver, CO
Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer…
$70,000 - $90,000 a year
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8d
UCI, Inc. —Irvine, CA
Work/life balance - your nights and weekends are your own. Manage a team of high-volume, outbound callers. 3+ years of experience in an outbound call center and…
$90,000 - $110,000 a year
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Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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4d
Partners in Care Foundation/Visiting Nurse Community Services —San Fernando, CA
B. co-develop and provide quality assurance on scripts, prepare performance planning and appraisal tools and evaluate employee’s performance based on…
From $80,000 a year
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13d
Fortress Foundation Solutions —Forest, VA
Document and communicate all support interactions, handle data entry, mailers, and outbound campaign calls. We are looking for a Customer Care Manager who will…
$40,000 - $45,000 a year
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14d
Inktel Contact Center Solutions —Fort Lauderdale, FL
A strong track record of exceeding client performance goals and delivering world-class customer service results while also driving strong financial results.
$50,000 - $60,000 a year
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6d
Amerit Fleet Solutions —Charlotte, NC
Assist field teams with complex mechanical issues that require collaborative problem-solving and hands-on support. Competitive pay, paid weekly every Friday.
$75,000 - $85,000 a year
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5d
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