662
call center manager jobs
West Coast Windows and Home Improvement —Corona, CA
Lead the recruitment and hiring of new employee's, conduct interviews and develop strategies to find talented individuals. Be on time and run morning meetings.
$18 - $24 an hour
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JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
$65,000 - $75,000 a year
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StorageMart | MMS —Columbia, MO
Additionally, the Supervisor guides representatives in handling escalated questions and phone calls, oversees the queues and keeps phone representatives…
From $24 an hour
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Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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22h
Aroma360 —Boca Raton, FL
Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience). Utilize CRM and other sales tools to track sales activities, leads…
$90,000 - $100,000 a year
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DaBella —Hillsboro, OR
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Compensation: $55,000 - 62,000 + BONUS*.
$55,000 - $62,000 a year
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Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
Gateway Foundation Inc —Naperville, IL
Gathers internal and external data to report on the performance, call volume, tracking and conversion rates of incoming calls for review by senior management.
$75,000 - $80,000 a year
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First Technology Federal Credit Union —Rocklin, CA
Oversee daily contact center operations including but not limited to inbound and outbound calls, member escalations, and calls handled by our 3rd party contact…
$160,000 - $180,000 a year
First Technology Federal Credit Union —Rocklin, CA
Ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical, and member support teams.
$86,000 - $96,000 a year
Dialog Direct a Qualfon Company —Highland Park, MI
Handle escalated customer calls and complex Issues, providing resolutions and exceptional service. Oversee the accuracy of customer records and data entry.
Up to $22 an hour
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12d
MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
4d
JDA Technical Services Group —Remote
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
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Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
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8d
Partners in Care Foundation/Visiting Nurse Community Services —San Fernando, CA
B. co-develop and provide quality assurance on scripts, prepare performance planning and appraisal tools and evaluate employee’s performance based on…
From $80,000 a year
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13d
LendingTree —Seattle, WA
Assist with call volume by taking Inbound/Outbound calls as needed. Ability to identify strengths and weaknesses of the team; mentor and assist with developing…
$75,000 - $80,000 a year
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19h
Multi Sales —Anaheim, CA
Experience with PC based systems/applications, web tools, and MS Office. Successful candidates will have previous experience working in the manufacturing,…
$75,000 - $90,000 a year
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ARUZA PEST CONTROL —Charlotte, NC
Additional primary responsibilities of this role are to train new employees, handle escalation events with customers, review calls to ensure a standard is being…
Estimated: $55.5K - $70.3K a year
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14h
Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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3d
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