525
call center manager jobs
Confidential —Pittsburgh, PA
The Call Center Manager will manage the day-to-day operations of our Customer Service team and manage the relationship and performance of our call center…
$75,000 - $85,000 a year
Quick Apply
1h
AGR Group Nevada, LLC —Henderson, NV
Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Ensure effective coaching and mentoring of new agents, ensuring…
$41,600 - $45,000 a year
Quick Apply
13d
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
Quick Apply
7d
Reliable Power Systems & Electrical Services —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
Quick Apply
6d
PARAMOUNT BUILDERS, INC —Virginia Beach, VA
Actively monitor agent calls to coach and develop all agents to ensure the utmost customer experience. The Call Center Manager – Sales will manage a group of…
$60,000 - $70,000 a year
Quick Apply
2h
Levenger —Delray Beach, FL
Handle complex customer issues and escalated calls promptly. Develop rewards and recognition programs to motivate call center agents.
From $50,000 a year
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23h
Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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1d
Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
Dialog Direct a Qualfon Company —Highland Park, MI
Handle escalated customer calls and complex Issues, providing resolutions and exceptional service. Oversee the accuracy of customer records and data entry.
Up to $22 an hour
Quick Apply
13d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
Quick Apply
8d
TotalMed —Parsippany, NJ
The Customer Service Supervisor answers agent questions regarding, policies, procedures, best practices or difficult calls, and handles difficult calls from…
$80,000 - $90,000 a year
Quick Apply
1d
Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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4d
ITCON Services —Vienna, VA
Provide subject matter expertise in handling escalated customer calls as needed. Identify performance related issues, develop an action plan for improvement,…
Estimated: $45.8K - $57.9K a year
Quick Apply
2h
Reno Sparks Cab Company —Reno, NV
Develop and implement call center procedures, policies and standards to improve efficiency and productivity. We offer a competitive salary package with room to…
$37,500 - $42,000 a year
Quick Apply
5d
OneTouch Direct —Tampa, FL
Communicating performance targets and requirements to all the necessary parties responsible for driving results within the assigned program.
$20 - $25 an hour
8d
Fortress Foundation Solutions —Forest, VA
Document and communicate all support interactions, handle data entry, mailers, and outbound campaign calls. We are looking for a Customer Care Manager who will…
$40,000 - $45,000 a year
Quick Apply
14d
TennCare —Nashville, TN
Graduation from an accredited college or university with a bachelor's degree and/or experience equivalent to five years of professional level experience…
$5,508 a month
2h
Integrity Home Exteriors —Toledo, OH
Previous call center or sales experience. Coach and manage our 8-10 person call center team. Call center: 2 years (Preferred).
$55,000 - $60,000 a year
Quick Apply
North Central Mental Health Services, Inc. —Columbus, OH
Attend and answer incoming direct or indirect calls to ensure call volume is answered at or above 90% within 20 seconds or less and assist callers by providing…
Quick Apply
ARUZA PEST CONTROL —Charlotte, NC
Additional primary responsibilities of this role are to train new employees, handle escalation events with customers, review calls to ensure a standard is being…
Estimated: $55.5K - $70.3K a year
Quick Apply
20h
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