686
call center manager jobs
Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$63,000 - $75,000 a year
4d
Confidential —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
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13d
BCI Acrylic —Libertyville, IL
The main responsibility of the Call Center Floor Supervisor is to supervise daily operations and personnel aiming for maximum performance and cost-effectiveness…
$65,000 a year
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9d
Mr. Rooter —Gladstone, OR
In this role you will lead the team responsible for the customer calls, texts, and emails that fill our appointment schedule as well as the dispatching function…
Estimated: $48.2K - $61K a year
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Cleaner's Supply —Conklin, NY
Conduct regular monitoring and evaluation of calls and customer interactions. Bachelor’s degree in business administration, management, or a related field …
$60,000 - $70,000 a year
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6d
Gateway Foundation Inc —Naperville, IL
Gathers internal and external data to report on the performance, call volume, tracking and conversion rates of incoming calls for review by senior management.
$75,000 - $80,000 a year
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Capital Vacations —Myrtle Beach, SC
Administer escalated calls from Internal departments, owners, and guests. The Owner Care Supervisor interacts with Resort guests and Owners, providing…
Estimated: $35.1K - $44.5K a year
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Cardiology and Vascular Associates, P.C. —Bloomfield Hills, MI
Manage and oversee the operations of the call center, ensuring efficient handling of incoming calls and inquiries.
From $18 an hour
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12d
HIRESIGMA PRIVATE LIMITED —New Hampshire
Call center management: 5 years (Required). Bachelor’s and/or 5 years’ experience in call center management required.
$44,388.46 - $70,000.00 a year
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2d
Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Develop and implement strategies to enhance the overall customer service…
$67,000 - $89,000 a year
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Mt. Pleasant Window & Remodeling —Export, PA
Conduct outbound calls to potential customers from provided leads. As an Assistant Call Center Manager, you will play a crucial role in leading our call center…
$30,000 - $45,000 a year
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9d
Dialog Direct a Qualfon Company —Highland Park, MI
Handle escalated customer calls and complex Issues, providing resolutions and exceptional service. Oversee the accuracy of customer records and data entry.
Up to $22 an hour
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4d
Lightcurve ( formerly Rainier Connect) —Tacoma, WA
*Education:* Bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related field preferred.
$68,000 - $78,000 a year
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12d
JDA Technical Services Group —Remote
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
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10d
Do It Right Plumbers Inc. —Orange, CA
Performance Management: Driving our call center's success by ensuring we consistently fill our 3-day Call Board with high-quality appointments, leveraging both…
$80,000 - $96,000 a year
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1d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving positive member experiences, and supporting their teams who operate in an omnichannel contact center…
$65,000 - $90,000 a year
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4d
Climate Experts Inc —Melbourne, FL
Makes outbound calls when goals are not met. Review: Booking percentage goals weekly to see if goals are met, call recordings to ensure accurate classifications…
$50,000 - $90,000 a year
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Robert Half —Wilmington, DE
Handle and resolve escalated calls to reasonable conclusions. This person will serve as a training resource for the department, assist in monitoring the…
$45,000 - $55,000 a year
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2d
Confidential —Austin, TX
Collaborate with senior management to develop and execute strategies for improving social media customer experience.
From $60,000 a year
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10d
Manhattan Specialty Care —New York, NY
Oversee all Quality Assurance special projects, like secret shopper calls. Ensure proper staffing, scheduling to avoid missed calls and management of the queue.
$65,000 - $80,000 a year
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