527
call center manager jobs
West Coast Windows and Home Improvement —Corona, CA
Lead the recruitment and hiring of new employee's, conduct interviews and develop strategies to find talented individuals. Be on time and run morning meetings.
$18 - $24 an hour
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JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
$65,000 - $75,000 a year
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StorageMart | MMS —Columbia, MO
Additionally, the Supervisor guides representatives in handling escalated questions and phone calls, oversees the queues and keeps phone representatives…
From $24 an hour
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Reliable Power Systems & Electrical Services —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
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5d
Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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21h
Aroma360 —Boca Raton, FL
Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience). Utilize CRM and other sales tools to track sales activities, leads…
$90,000 - $100,000 a year
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Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
JDA Technical Services Group —Remote
Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources,…
From $38 an hour
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TotalMed —Parsippany, NJ
The Customer Service Supervisor answers agent questions regarding, policies, procedures, best practices or difficult calls, and handles difficult calls from…
$80,000 - $90,000 a year
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20h
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
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8d
Phaxis —Maple Shade, NJ
Determine strategies; need assessments, performance reviews, planning and cost benefit analysis. Accomplish organizational goals and comply with federal and…
$75,000 - $80,000 a year
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Multi Sales —Anaheim, CA
Experience with PC based systems/applications, web tools, and MS Office. Successful candidates will have previous experience working in the manufacturing,…
$75,000 - $90,000 a year
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MVD Express —Albuquerque, NM
You’re tech-savvy and can quickly pick up new systems. You’re amazing at managing your time and staying organized. Major holidays off, paid holidays.
From $19 an hour
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Partners in Care Foundation/Visiting Nurse Community Services —San Fernando, CA
B. co-develop and provide quality assurance on scripts, prepare performance planning and appraisal tools and evaluate employee’s performance based on…
From $80,000 a year
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13d
Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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3d
Harborstone Credit Union —Lakewood, WA
As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member calls you serve, as well as handle…
$22.38 - $25.58 an hour
Fortress Foundation Solutions —Forest, VA
Document and communicate all support interactions, handle data entry, mailers, and outbound campaign calls. We are looking for a Customer Care Manager who will…
$40,000 - $45,000 a year
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14d
ARUZA PEST CONTROL —Charlotte, NC
Additional primary responsibilities of this role are to train new employees, handle escalation events with customers, review calls to ensure a standard is being…
Estimated: $55.5K - $70.3K a year
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14h
Integrity Home Exteriors —Toledo, OH
Previous call center or sales experience. Coach and manage our 8-10 person call center team. Call center: 2 years (Preferred).
$55,000 - $60,000 a year
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