20 Best Patient Care Coordinator jobs in Boston, MA (Hiring Now!)

Patient Services Coordinator
Newton Wellesley Orthopedic Associates, Inc. —Newton Lower Falls, MA
Answer telephone calls and triage patients accordingly. The PSC will be responsible for front desk operations, as well as operations within the practice.
From $21 an hour
Quick Apply
4h
Medical Home Care Coordinator - Licensed
Brookline Pediatrics —Brookline, MA
Bachelor’s degree in nursing or health related/human services field with experience in a primary care setting; Associate degree in nursing or health related…
$70,000 - $90,000 a year
Quick Apply
2h
Care Coordinator - Behavioral Health Care Partners program
Bay State Community Services Inc —Quincy, MA
Monthly Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW).
Quick Apply
2h
Intensive Care Coordinator - Bachelor's Level
The Home for Little Wanderers, Inc. —Roslindale, MA
Bachelor’s degree in a mental health field (including, but not restricted to, counseling, family therapy, social work, psychology, etc.) from an accredited…
Estimated: $47.3K - $59.9K a year
Patient Care Coordinator - Third party (LPN)
CCRM Fertility —Boston, MA
Current State Licensed Practical Nurse license. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry,…
$28 - $32 an hour
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Dental Front Office Coordinator
Dental Waltham —Waltham, MA
Experience in answering telephones with a fantastic and helpful attitude- Basic computer skills and knowledge. Dental receptionist: 1 year (Required).
$23.73 - $25.00 an hour
Quick Apply
3d
Patient Coordinator for Greater Boston's Coolest Dental Office
Bubble Children's Dentistry and Orthodontics —Newton, MA
State-of-the-art offices featuring the latest technology, design, and employee lounges. _*1 year+ Dental Office Experience*_. Dental Office: 1 year (Required).
From $25 an hour
Quick Apply
7d
Engagement Partner II - ACCS
Bay Cove Human Services —Boston, MA
Valid driver's license preferred. Collaborate with the ACCS Housing Coordinator to meet all licensing requirements for GLEs, SIEs and independent apartments of…
Estimated: $35.9K - $45.4K a year
Quick Apply
Surgical Coordinator - Stoneham, MA
MelroseWakefield Healthcare —Stoneham, MA
An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical,…
Estimated: $36.2K - $45.8K a year
Utilization Review Coordinator
Arbour Hospital —Jamaica Plain, MA
Master’s in psychology, social work or related field; clinical license (LCSW, LICSW, LMHC) preferred. Do you have a Massachusetts RN license or a Masters degree…
Estimated: $62.3K - $78.9K a year
Quick Apply
6d
Social Worker
LearnWell —Newton, MA
Participates in all aspects of case management including intake screenings, treatment planning, discharge planning, and collateral calls.
$70,000 - $75,000 a year
Quick Apply
Practice Manager – Radiation Oncology
Massachusetts General Hospital —Boston, MA
Under the general supervision of the Sr. Administrative Director, the incumbent is responsible for overseeing the day-to-day operations of Patient Service…
Estimated: $93.8K - $119K a year
Quick Apply
3h
RN (Registered Nurse) Coordinator - up to $60/hr
ProPivotal —Dedham, MA
Must have an active MA RN license. Willingness to educate staff and provide training. Flexibility to work at both Roslindale and Dedham sites.
Up to $60 an hour
Quick Apply
5d
Financial Counselor (Patient Accounts Representative)
Fathers' Uplift Inc. —Boston, MA
The selected candidate must complete certification to become a Certified Health Insurance Navigator within one month of their start date.
$47,840 - $50,000 a year
Quick Apply
5d
Physical Therapy Patient Care Coordinator
APR Physical Therapy —Westwood, MA
Manages inbound phone inquiries and routes calls accordingly. Greets all patients and visitors in a warm, sincere, and helpful manner. 3 Weeks of Paid Time Off.
$16 - $24 an hour
Quick Apply
6d
Pre/Post Charge RN
Shields Health —Quincy, MA
Currently holds a nursing license in the state of Massachusetts, free of sanctions and disciplinary actions. Completion of a minimum of two (2) years education…
Estimated: $80.8K - $102K a year
Quick Apply
13d
Case Manager - Addiction Services - Men's Residence - Summit Avenue
Bay Cove Human Services —Somerville, MA
Certification or eligibility for certification in substance abuse counseling and willingness to pursue certification preferred. This is a non-exempt position.
Estimated: $39.4K - $49.8K a year
Quick Apply
6d
OR/SPD Liaison (3p-11:30p)
Boston Children's Hospital —Boston, MA
Respond to problem calls from surgery. Analytical skills to resolve complex problems requiring clinical, scientific, or technical principles, theories, and…
New Patient Coordinator
Dana-Farber Cancer Institute —Boston, MA
Answers telephone calls, as appropriate for new and/or established patients. Serves as a liaison for patients including efficient routing of calls per telephone…
Estimated: $46.8K - $59.3K a year
2h
Patient Care Coordinator
Advanced Waltham Dental, Waltham MA, Advanced Oakdale Dental, Dedham MA and Advanced Mansfield Dental —Dedham, MA
Answering and managing incoming calls. Dental receptionist: 1 year (Required). 1+ years working in a dental office. Job Types: Full-time, Part-time.
$20 - $30 an hour
Quick Apply
9d

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Patient Services Coordinator

Newton Wellesley Orthopedic Associates, Inc. Newton Lower Falls, MA

Quick Apply

Job Details

Full-time From $21 an hour 4 hours ago

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule
Life insurance

Qualifications

Customer service
Computer literacy
Intake
Microsoft Office
Organizational skills
Computer skills
Epic
Communication skills

Full Job Description

REPORTS TO: Practice Manager and Administrative Manager

JOB SUMMARY:

Newton-Wellesley Orthopedic Associates (NWOA) is a multi-specialty practice providing a comprehensive range of orthopedic care for the community since 1970. We are seeking a Patient Services Coordinator (PSC) to join our growing team of dedicated and compassionate staff. This is an exciting opportunity to become part of an experienced, growing practice. Healthcare experience is preferred, but we will train. The ideal candidate must have a passion and expertise for making a difference in patients’ lives. A successful candidate will thrive in a fast-paced environment, work effectively with cross-functional teams, work independently to support our patients, and have customer service experience. This position reports to the Practice Manager.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

Working under the general supervision of the Administrative Manager, the Patient Services Coordinator (PSC) will provide administrative support to providers within an outpatient medical practice setting. The PSC will be responsible for front desk operations, as well as operations within the practice. The PSC will be expected to function with minimal supervision in a fast-paced environment, and will ensure that the patient is greeted with a warm welcome and assistance with checking in.

Some of the essential functions, duties and responsibilities include but are not limited to:

Front Desk Responsibilities

The PSC is responsible for greeting patients as they arrive for appointments, as well as completing processes to capture patient demographic and insurance information in a timely manner. Specific tasks include:

Check-In

Verifies patient identity upon patient initial check-in by using two patient identifiers
Ensures registration is updated as needed
Checks in patients by verifying demographic information, ensuring referral on record, and current account balance is zero
Collects patient copays on every patient and if copayment is not collected, denotes reason in EPIC and asks patient to sign a waiver
If patient brings in an outside medical record, makes a photocopy and adds to patient chart.
Issues relevant intake forms (i.e. Patient Questionnaire, billing forms and policies) and facilitates patient completion

Check-Out

Upon patient check-out, reviews follow-up information requested by the clinician in EPIC DAR and schedules next appointment and/or testing as needed
If follow-up appointment is made for any location, will follow appropriate booking protocol
Confirms next appointment date and time with patient, and hands documentation of next visit/appointment card with date and location

General Administrative Tasks

Answer telephone calls and triage patients accordingly
Schedule outpatient practice/testing/clinic appointments following practice guidelines
Assist with referral queue management responding to referrals and scheduling appointments
Review schedules for capacity and accuracy of appointments
Assist with managing efaxes, patient requests and documentation needs
Scans documents into EPIC following standard procedures
Cross covers for other staff members for breaks, lunches, and absences (sick or vacation)
Other administrative tasks as assigned by the Practice Manager/Administrative Manager
Performs all other duties that are practice and location specific and appropriate to this position

COLLABORATION AND SUPPORT:

Collaborates with members of the clinical team, leadership and billing staff
Exhibits highly professional, team-oriented behaviors and models professional behavior with a strong emphasis on customer service and team goals
Willing to cross-cover and go to different sites as needed
Builds strong and trusting relationships with all members of the practice
Actively promotes and models clinical and service excellence at all times

QUALIFICATIONS:

Skills/Abilities/Competencies Required:

Ability to work with minimal supervision
Able to work well as part of a collaborative healthcare team Excellent interpersonal skills are required for working with patients and peers
Strong oral and written communication skills
Computer literacy
Strong organizational skills, attention to detail, and ability to prioritize a variety of tasks
Ability to demonstrate professionalism and respect for patients and peers

PHYSICAL ENVIRONMENT:

PSC will work primarily at a workstation within an office environment.

Work Locations:

2000 Washington St., White Bldg., Stes. 341/343, Newton
40 and 54 Washington St, Wellesley

ADDITIONAL COMMENTS:

Full-time and part-time positions available.
Salary commensurate with experience.
Schedule: 8-hour shift
Day shift
Monday to Friday

Benefits:

401(k)
Health insurance
Dental insurance
Vision insurance
Flexible schedule
Free parking
Paid time off

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: No less than 32 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends

Work setting:

In-person
Office
Private practice

Experience:

Customer service: 1 year (Preferred)

Ability to Commute:

Newton Lower Falls, MA 02462 (Required)

Work Location: In person

Quick Apply

Patient Care Coordinator jobs in Boston, MA

Patient Services Coordinator

Medical Home Care Coordinator - Licensed

Care Coordinator - Behavioral Health Care Partners program

Intensive Care Coordinator - Bachelor's Level

Patient Care Coordinator - Third party (LPN)

Dental Front Office Coordinator

Patient Coordinator for Greater Boston's Coolest Dental Office

Engagement Partner II - ACCS

Surgical Coordinator - Stoneham, MA

Utilization Review Coordinator

Social Worker

Practice Manager – Radiation Oncology

RN (Registered Nurse) Coordinator - up to $60/hr

Financial Counselor (Patient Accounts Representative)

Physical Therapy Patient Care Coordinator

Pre/Post Charge RN

Case Manager - Addiction Services - Men's Residence - Summit Avenue

OR/SPD Liaison (3p-11:30p)

New Patient Coordinator

Patient Care Coordinator

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