536
call center manager jobs
West Coast Windows and Home Improvement —Corona, CA
Lead the recruitment and hiring of new employee's, conduct interviews and develop strategies to find talented individuals. Be on time and run morning meetings.
$18 - $24 an hour
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JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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19h
Reliable Power Systems & Electrical Services —Deerfield Beach, FL
Evaluate recorded calls; conduct one-on-one regular performance reviews and mentoring sessions. Hire, onboard, and train cell center personnel.
$65,000 - $70,000 a year
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5d
First Technology Federal Credit Union —Rocklin, CA
Oversee daily contact center operations including but not limited to inbound and outbound calls, member escalations, and calls handled by our 3rd party contact…
$160,000 - $180,000 a year
Dior Construction —Bergenfield, NJ
Answer inbound calls and make outbound calls when service levels increase, leading by example and supporting the team during peak demand.
$70,000 - $110,000 a year
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Uline —Hudson, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
Confidential —Irvine, CA
Monitor inbound calls to improve the quality, minimize errors, and track operative performance. The Manager monitors phone calls and audits files to verify that…
$75,000 - $85,000 a year
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First Technology Federal Credit Union —Rocklin, CA
Ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical, and member support teams.
$86,000 - $96,000 a year
MaxxSouth Broadband —Booneville, MS
Consistency in the implementation of all practices and procedures within the team. Coaching and motivation of their assigned team to meet and exceed where…
Estimated: $28.4K - $36K a year
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Advanced Call Center Technologies, LLC —Harlingen, TX
Monitors associate’s calls to ensure employee is meeting demeanor, accuracy, and conformity to company and client policies. Call Center: 2 years (Preferred).
Estimated: $37.4K - $47.4K a year
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Partners in Care Foundation/Visiting Nurse Community Services —San Fernando, CA
B. co-develop and provide quality assurance on scripts, prepare performance planning and appraisal tools and evaluate employee’s performance based on…
From $80,000 a year
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13d
Robert Half —Wilmington, DE
Handle and resolve escalated calls to reasonable conclusions. This person will serve as a training resource for the department, assist in monitoring the…
$45,000 - $55,000 a year
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10d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
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8d
MidLantic Urology —West Chester, PA
The Call Center Supervisor answers phones promptly and professionally, and is responsible for scheduling patient appointments, entering and updating patient…
Estimated: $44.4K - $56.2K a year
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OneTouch Direct —Tampa, FL
Communicating performance targets and requirements to all the necessary parties responsible for driving results within the assigned program.
$41,600 - $52,000 a year
6d
Inktel Contact Center Solutions —Fort Lauderdale, FL
A strong track record of exceeding client performance goals and delivering world-class customer service results while also driving strong financial results.
$50,000 - $60,000 a year
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5d
Confidential —Los Angeles, CA
Management and leadership of Call Center staff, development/delivery of our training curriculum, ensuring quality in calls, and providing reporting and…
$150,000 - $200,000 a year
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AppleOne —Federal Way, WA
Bachelor’s degree in business administration or a related field preferred. Supervise, coach, and mentor call center agents to ensure high performance and…
$75,000 - $85,000 a year
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12d
Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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3d
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