663
call center manager jobs
JAX Implants & Dentures —Jacksonville, FL
Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers or handling issues that representatives cannot…
$50,000 - $65,000 a year
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7d
First Technology Federal Credit Union —Rocklin, CA
Oversee daily contact center operations including but not limited to inbound and outbound calls, member escalations, and calls handled by our 3rd party contact…
$160,000 - $180,000 a year
DaBella —Boise, ID
Employee assistance program - access to counseling services and other tools to improve work/family/life balance. Long-term and short-term disability.
$55,000 a year
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Duncraft —Concord, NH
Communicate with customers via incoming and outgoing calls, emails, and live chat. This is a hands-on manager role where most of your time will be spent working…
From $42,000 a year
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21h
Asbury —Denver, CO
Motivate, train, develop and reward employees. Must be able to manage a team, motivate and develop. Partner with technical schools to recruit technicians.
$200,000 - $300,000 a year
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Washington Metropolitan Area Transit Authority —Maryland
Develops and updates telephone answering device messages. Incumbent manages team performance by conducting quality monitoring of calls, side-by-side coaching,…
Estimated: $82.6K - $105K a year
14d
Uline —Roberts, WI
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
$25 - $30 an hour
6d
StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in customer service or a related field, demonstrating the ability to manage complex customer…
$65,000 - $75,000 a year
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StorageMart | MMS —Columbia, MO
Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics…
$65,000 - $75,000 a year
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Harborstone Credit Union —Lakewood, WA
As a player-coach supervisor, you will be responsible for demonstrating best level member experience skills with the member calls you serve, as well as handle…
$22.38 - $25.58 an hour
AGR Group Nevada, LLC —Henderson, NV
Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Collaborate with cross-functional teams to implement quality…
$41,600 - $50,000 a year
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MetLife —Remote
Assisting the team with resolving customer escalated calls and coaching to any opportunity identified. Monitor associate calls and provide feedback on quality…
$67,000 a year
4d
Rightway Healthcare —Denver, CO
Managers are responsible for handling escalations, driving quality, and supporting their teams who operate in an omnichannel contact center environment.
$70,000 - $90,000 a year
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8d
CR&R Inc —Stanton, CA
Monitor Real Time Display of agents status to provide assistance and ensure adequate phone coverage to achieve service level goal.
$66,560 a year
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LendingTree —Seattle, WA
Assist with call volume by taking Inbound/Outbound calls as needed. Ability to identify strengths and weaknesses of the team; mentor and assist with developing…
$75,000 - $80,000 a year
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19h
Somerpointe Resort —Las Vegas, NV
Ability to obtain a TSR license. To review call center sales teams calls to ensure scripting and required disclosures and disclaimers are followed.
From $75,000 a year
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3d
Integrity Home Exteriors —Toledo, OH
Previous call center or sales experience. Coach and manage our 8-10 person call center team. Call center: 2 years (Preferred).
$55,000 - $60,000 a year
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FreedomCare —New York, NY
Manage the performance of team members through active motivation, assessing performance, consistent communication, and effective feedback.
$23 - $27 an hour
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Climate Experts Inc —Melbourne, FL
Makes outbound calls when goals are not met. Review: Booking percentage goals weekly to see if goals are met, call recordings to ensure accurate classifications…
$50,000 - $90,000 a year
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Mississippi Sports Medicine —Jackson, MS
Assist with incoming calls, complex and escalated calls. Mississippi Sports Medicine and Orthopedic Center is searching for a dedicated, supportive Call Center…
Estimated: $53.8K - $68.1K a year
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5d
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